Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,786 reviews
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It’s ok.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had never considered a chrome book to replace my laptop and maybe it wasn't the best decision. Works fine, does what it’s supposed to however, the keyboard doesn’t have 10 key, some of the programs don’t work well with some of my documents, still can’t set up my wireless printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Studend Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop alternative for students. Like any chrorebook, it's very intuitive and easy to use. Great price for a big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect school laptop for 3rd grader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter. I needed something that would work for the LAUSD system and noticed most are geared towards Chromebooks as it’s affordable. I got this with a promo and got a free $200 headphones from Sony. I also had some points at the time of purchase and it really saved me a ton of money. Function wise, it works and my daughter can now use and study on Windows laptop, MacBook Pro and this chromebook. If you are a parent, download and setup a family link app with google. You can control the chromebook and allow installs from your phone. You can also set a schedule and track history.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear vision of the screen as well as the size. It was brought for my grand daughter. The set up was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    surprisingly high quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good soup! honestly can’t complain. its cheap, it works well, it looks good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started off okay but now the hinge broke

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily user. The hinge on the right side broke and now the computer is hard to open. I see there is a lawsuit brought but I haven't seen any updates. We bought this computer in 2021. Does anyone know if they are fixing these? Thanks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is fast, easy to use, and offers everything I could possibly need no matter what I'm doing or working on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    New additional to computer system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook nice and compact - like that it carries the Samsung name. Easy to set-up with a few clicks. Professional looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY BABY!!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY CROMEBOOK!!! IT WAS A CHIRSTMAS GIFT FROM A FRIEND TO ME!! BEST GIFT EVER!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it out,,,but I like the lightweight & design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Samsung chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for... simple and affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box "excellent," no geek squad certification. Main attractions were cost and size (family also has a dell from 2016, runs well, smaller screen). All good so far. Arrived looking like new. Boots fast. Browses the web fine. Used Citrix to work remotely, worked fine. Put Zoom on it, video calling has been fine. That's about all that's been done with it, handled it all well. A few things I'd flag, some of which I also read in other reviews. The display quality is noticeably lower than other computers out there (can't speak to the price point though, didn't comparison shop in person). Doesn't really bother me. The bottom case is a little flimsy, might click the mouse without touching it. Replacing caps lock with a search button and getting rid of delete are funky choices, your mileage may vary (I'm assuming this is a Chromebook thing but didn't care enough to look into it). In retrospect, would be kinda nice if it had an hdmi port. But hey, sacrifices have to be made to keep cost down, I thought it was a good deal and I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Easy setup and very user-friendly. I love that it also has a long battery life. Very lightweight for people on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My lil' Chromie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to wrap my world around Google and their products. I chose this because i wanted the basics and i'm completely satisfied. Of course with a bit more budget I'll get the bigger sister Chromebook, but for now it gets the job done for all my basic needs. I do recommend this for people use this for their social media needs and zooming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek. Good size and easy to use. The screen size is large enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Chromebook laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little and simple laptop is a great purchase for the price will recommend definitely

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and I love the big screen. Have only had it for a while but have no complains so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer on 2/1/2020 it is easy to use and very user friendly fast serfing is the best service and great fast and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice for college/school!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an easy and simple laptop for getting assignments completed. It's lightweight, easy to carry around. I wouldn't recommend it for heavy-duty tasks such as video editing or too much gaming. If you need something quick and affordable for the time being, you may like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Daughter loved her new Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, fast delivery, and fair price. My daughter is enjoying her new Chromebook and especially the large size screen.

    I would recommend this to a friend