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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,786 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this chrome book! It’s so easy to use, the big screen is great because my school books are online so it makes it easier to view them. The only thing I don’t like is the camera. During my conference calls it appears darker than it is in my house. Other than that I would totally recommend this device to anybody attending college or people who just surf the web.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design. Pretty easy to use as long as you have a google account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. Not the best quality but it’ll do for the price at the time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for email and internet surfing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item and it arrived in perfect condition. I didn't realize that Chromebooks are not regular laptops, but that's okay. I really just wanted it for internet and email mostly. It works great and was a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Teacher-Friendly Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched all Chromebooks that would be best for a school teacher. After months of researching and comparing, we decided to purchase the Samsung Chromebook and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    FANTASTIC!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EASY TO USE LOVE IT!! FAST AND GREAT TO USE FOR ME AND THE KIDS TOO>

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, easy to use. Sleek design and great brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems to be a good computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning my way around this computer but so far it seems to be doing the job. I haven't figured out all the things it is capable of doing yet. I do prefer using my own keyboard and mouse verses the one on the computer. It seems to be a great computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good chrome book for what you pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chrome book, easy to set up. Large screen and ready to go. Screen tilt not great as it losses some clarity but not a problem if you are mostly working in same position. Mouse pad dependable but not extremely comfortable. Does the job for the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect laptop. Easy to use, lightweight, perfect for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy for a beginner like me to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a simple follow the steps process. I enjoy that it is not loaded down with all these programs that i will never use like most computers have. My only complaint is that I did not receive the free music thing that i was offered when I purchased this chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value/Large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money! I am a teacher and bought this for myself to use at school because I wanted a larger screen than my school issued Chromebook. I typically use a MacBook, but it is convenient to have a Chromebook when purchasing from Teachers Pay Teachers and using Google Classroom. We already had one or these at home, so I knew I’d like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for schoolwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the battery life. Very easy to use for school and personal projects

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Very thin & light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that is very thin and super light. A lot easier to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Return of a great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the picture quality so good I didn’t want to return it..but. Or my meetings, and business. I needed zoom..I was told I need windows. It would allow me with ease for my long term usage. I was able. But each day i turned it off it erased. Zoom so after 2 days. I had to return to the Best Buy store for help...but great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value workmen-ship, user friendly , hold a charge for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook was valuable and the price was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations. I would definitely buy again. Thanks samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    It is very faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, has a strong internet speed and a powerful engine

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good, but it needs some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is big, so my daughter can read better with this computer. Everything is good, but one thing I don't like about is the wireless reception. I had to buy router extender because this laptop could not receive the signal in the second floor.

    I would recommend this to a friend