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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,786 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Good Value and Alternative for an Older Person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been supporting an older man's use of a laptop that had reached end of life with the VISTA Operating system. This was an inexpensive option that allows him to surf the web in an efficient manner. His only complaint was that the keys were in "lower case" LOL. He is enjoying the new Chromebook for sure! A safe bet on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied! The screen is wide enough for me to conduct my Weekly and Monthly Zoom Meetings. Also, I’m enjoying several games that I have downloaded. I would recommend the Chrome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 2 years ago, and it's still working like i just took it out of the box! It does have a couple dings (thanks kids), but it has held up wonderfully, and is the perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Decent chromebook but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice looking boom. But the mouse pad and to click is very buggy. Feedback and actually reliability of mouse clicks is 70% sometimes have to click a few times to activate the hepatic feedback

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Customer 1st Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung 15.6" chromebook for my grandson. He is loving it. I love the screen view that's large, I haven't used it myself, but I'm happy with the purchase. I do need a cover for it now, hoping I can find one on-line for @ Best Buy. Thanks Best Buy for allowing me to be a card carrying customer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super pleased with this Samsung Chromebook. It is really fast and adequate for my needs. My granddaughter my use it for online classes as well. She has used Chromebooks at school since kindergarten. The display is nice for email and surfing the web. The color were a bit muted when watching you tube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best budget laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget laptop I seen so far I highly recommend for students

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good web browsing book. Small, easy to carry and very affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great purchase system super fast ease of access is great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Chromebook for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Since it is a little larger device, you may need a larger case since it won’t fit in a portfolio like my 11.6” screen device did. Since it is a Chromebook, some apps are not available for download.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I Was replacing an older model samsung chromebook that would no longer hold a charge. Of course after I ordered this the old one began limping along again. This one s much nicer and faster and I don't have to keep it plugged up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, perfect product, thanks I'm very happy Best zbuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic internet surfing and social media. Very easy to set up and use. The Google search button is a awesome to use. Good laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Comp

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer Light weight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very light weight. Good purchase for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could have given it a five star review, but everything can always be improved. it is a great device. i have had two along with my one daughter. now my other daughter is off to university and she will be a new member of the Chromebook family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome book experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great yesterday. Elsie was very professional and had knowledge about the chrome book I was wanting to purchase. My husband has already got it up and running this morning. Will buy again from your store:)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice chromebook for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen and long battery life. Easy to start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and got it as a gift. It's a bit big but ok.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this chromebook. Very fast and lightweight

    I would recommend this to a friend