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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,786 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Touchpad actually responds to my touch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're off to a good start with some Android and lots of Windows 10 exposure. So far operation is quite intuitive but I did buy "Chromebook for Dummies 2nd Ed." for backup as there are no grandkids in the area.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it came in a different finish. It gets finger print smudges so easily. It works fine, not really worth what I paid for it. The big screen is the only reason I went with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I need !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect for my needs, and the Best Buy price was fantastic. They provided free shipping, and the laptop was delivered when they promised it would be . What more can you ask for !!!!! Best Buy has been a very reliable place to purchase what I need. RPF

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for about a year. The laptop overheats really quickly and I would not recommend it as a school laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value for student use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were taking our time buying a device for the house/our son, but with remote learning taking place so quickly we had to purchase a device. The Samsung Chromebook was reasonably priced with good features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for school use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son to use for school. This is a great chromebook!! Sturdy enough for everyday use and great speed. My son has no complaints and is able to access all of his school work with ease. Camera also works great and is useful for Zoom meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize this was a Google laptop. It works well but I Should have bought a windows based product. If you have google products it works well with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, it performs just fine. It meets my needs. Except for the absence of Microsoft Office capability. The picture quality is fair to poor....like a cheap tv before HD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to end up buying a chrome book for my son since his school was shut down and we couldn't do everything his teacher was assigning on Google classroom on our phones. It's real simple to set up and begin working on. I see us keeping this for a long time throughout his schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for MOM!!!... her old lap top had quit and this C B will do everything that she needs to do on a pc!!!.... MOM'S HAPPY!!!.. i'm happy!!!... mom is 91 years old!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 15.6 Chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little heavy, but it works well and is quite powerful. It took a while to get used to it, but once I figured it out, it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best basic computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! I bought this laptop for my son to use for school. The screen is a perfect size! It's an awesome basic computer. Got delivered within 2 days to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beware of the unknown…it could turn out to be good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my niece and she loves it! I was a little hesitant in her getting a Chromebook. Perhaps, I was reluctant because I was not familiar with it. Whatever the reason this device has worked out for well for her.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great price tag for a great notebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great notebook for what I need. It is small, light weight and the images and colors are clear and sharp. For the price I paid I couldn't have asked for a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great intro computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does cover all the basics needs and easy install and updates. This is great for a beginner to start with their first computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for at home learning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With not knowing how the schools are going to handle the 2020-2021 school year I decided to get a designated chromebook. This was a decent deal they only thing that could be better would be the screen. If you are off just a few degrees on the viewing angle the Screen looses saturation of the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get to know this Chrome....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LoVe LOVE my Samsung Chromebook. First time ever using one and the ease of understanding and use makes getting to know this Chromebook a breeze!! Friendly applications for anyone. Light weight, durable, sleek gets thumbs up from this gal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought two for remote learning for my children. Also encouraged my mother and aunt to buy their own as well. Easy to use, set up was quick and my 13 year old and 9 year old get around on it well without my help. Charges quickly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. I've been wanted it and kept putting it off and I found it on sale so it was meant to be. I love how big the screen is. I love the fact that it's a Samsung....I'm a fan. Plus it's chromebook and I use chromebook for my work. Price was great too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to Samsung! Even if you are a beginner!e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung chromebook is a good buy, with more battery life than the competition. Yeah. Running Chrome OS and Linux factory installed. Also, the security is dependable like all Samsung Electronics....never asleep, or goofy when it comes down to performance.

    I would recommend this to a friend