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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,786 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for the price. It did freeze up once but haven't had the issue again. I choose chromebooks to avoid the issues with viruses that a regular PC would bring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy the Samsung Chromebook. I had been looking for a laptop for school and doing some research. I did not need anything to expensive, since it would only be use for school. It has been very user friendly. Easy to carry with me and price was decent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chrome Book for Students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our Chrome book and we are so pleased, it is for my step daughter who is doing School online. It is perfect. The product arrived on time as always best buy great value and service.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used a chrome computer so kinda different to get used to. Having problems with volume on zoom calls. Can’t find email sent to me once I open them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great first computer for 10 year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for remote learning plan. Easy to navigate Google classrooms. Graphics are pleasing to view on screen. Needed to purchase printer as ours did not support GooglePrint.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Large HD screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop for my 72yrs old mother. She really like that it large and she doesn't always have to wear glasses. But it didn't come with much of an instruction manual on keys or set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson uses this Chromebook to produce music videos. I was not aware it was possible on a product in this price range. He is very satisfied with it so I am satisfied with it. I think Samsung makes quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super impressed when opening the box. The chromebook is very thin with a large screen. It confused my children as they both complained about how large the screen is but no necks bent at 90 degrees looking at their phone or tablets. Happy parents!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Okay for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price...only drawback is no enlarging screen feature with fingertips....would recommend if you don't need anything to fancy...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but you have learned the configuration of the device, its is different, but not hard to and you could transfer most of it easily. Its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a non-techie family member

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap, it's reliable, and it's SIMPLE. The last part is very important for my mother who is just learning to use a computer. This is a nice computer for her to web browse/shop online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I do not have any complaints except there is no caps lock button. Also, After 2 wks of usage, the screen went out and would not come back on so I let it die then once I charged it, everything was fine. I contacted geek squad and was told this is "common with chromebooks". I'd never had this happen previously but so far, it has not happened again. I was concerned since I brought this as "certified open box".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung Chromebook. It is simply perfect for me and so easy to use. My salesperson was fantastic and able to answer all my questions. Great product and the price was surprisingly low.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Works fine for the web apps. Some of the android apps look weird, but usable. Perfect for students and just web surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, especially if on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindergartener using for online learning. Works great, microphone and camera work well. Battery has good lasting power. If you were to ask me to find a negative- the screen produces a glare pretty easily. Overall, very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chrome book! It's not cheap feeling, the screen has a good resolution, it preforms well and has good battery life. We got this for my mother and she loves it. (it could use a number pad, but we new that when we bought it)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very simple and quick laptop. There is no fan running or lag in the start up process. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for the times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending more time learning at home we upgraded to a larger chromebook screen. Still has the great parental control features of family link and the standard protections of chromebook. And much more pocketbook friendly than most laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is very fast. I like the fact that the software will be updated by Google. Love the big screen. The down side is no delete key on keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great for kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Xmas. Has been working fine so far. She loves it and it does what she wants it to do. Keeps her off my computer so I'm pleased.

    I would recommend this to a friend