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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,786 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great inexpensive pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for light use at a business. It’s just as fast as the other $1,300 Mac for accounting, and scheduling online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    chrome books are nice!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two about a month ago for my business and this one was a gift to my fiance for his birthday. These laptops are really nice The price was not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for a great price! My son needed a new chromebook for school. This handles everything that he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!! Great quality!! We were in need of a quality laptop for homeschool and this worked out great!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for families with kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids to do school work. Wish the volume was a bit higher for video and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer, links up with Samsung products easily and is so simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue. Freezes up on Zoom conferences. Light handy and handles a quick and more than sufficient battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Chrome Book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Chrome book so don't expect something powerful but for the price and what I want it for its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had to be in virtual HS due to the pandemic. The school district handed out chrome books, but they just couldn't handle the load. This Samsung has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    One month later ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer started out great, love the screen size. Struggled a bit with the touch pad (would recommend connecting a mouse instead). Yesterday, the computer turned off. I assumed it was low on battery so I plugged it in and haven't been able to turn it back on since ... No idea what's wrong. It was good for a month ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works for my Elderly Mother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my mother to use. Not a lot of problems learning. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super laptop for somebody on a budget. Super fast start up and everything Google works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a 1st. generation chromebook for over 7 yrs. easy change over to the new chromebook thru google. samsung makes great electronics .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Small Investment Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chrome book!!! It's very thin and super light. I love how compatible it is to ALL of my other Samsung products. Great Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Device Instead of Expensive Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this the third week of the coronavirus pandemic, when all of Massachusetts was working from home. It was by chance that I found this machine available, as most were sold out. I can't tell you how impressed I am. One of the most impressive things is how seamlessly it syncs with my android phone. Super fast, cloud computing. The only thing that might be a downside is it really needs wifi for the cloud access. However, in my case, if I am ever without it, I simply spin up my phone's hotspot and I'm good to go. Not a problem for me, as I have an unlimited data plan, but something to think about if you are worried about your wifi coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing a laptop to replace my older one, and this ended up being a good choice. Just nice for doing everyday tasks (browsing, checking emails, etc.).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Chromebook for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using my school chromebook and had to turn it in. I wanted to get something similar for a reasonable price. This chromebook works well for me and I feel right at home with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family member that needs simple internet access without the need for the Microsoft structure. This Chrome book fit the bill and handles all tasks that were needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece to do her E-learning on. Chromebooks are easier to use and set up. She lives in another state so wouldn't be able to help her sit it up. So far she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent chrome book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chrome book Easy to use and was easy to set up Bought in store and received the free security was also easy to set up Its fast and works well Easy to use

    I would recommend this to a friend