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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,786 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook has a nice screen and uses USB C to charge so i can use it on my other usb c accessories as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    reaallly good on school or anything my nieces love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both tis one for my nieces for school. I sent this product to Philippines for a gift for my nieces

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    #Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need itcto do. Runs fast. Buttons are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife's work computer runs smooth everything perfect for browsing the web watching netflix

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a breeze...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I was hesitant to buy & chromebook but an hour after opening & logging in In was sold! Sleek & easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality and Customer Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these last April since my kids were doing so virtually from home. About 6 weeks ago one of the charges stopped working. I felt that this probably was a one off situation. I have many other Samsung products and have never been disappointed. About 2 weeks ago the second charger stopped working as well. Having the second one stop working within a year tells me that this is an issue with the quality of the charger. I called Samsung and they immediately offered to replace both of them at no charge. I waited a week with no word from Samsung on a tracking number. I called again today and they have told me that whoever I spoke to last week never put through the order for the replacements. The person I spoke to today completed the orders but told me that I would have to follow up with the shipping company myself to find out when they would be received. I expressed my displeasure with having to wait on hold with the shipping company to get this information. The rep told me that he would call them to get the shipping information and then call me back to let me know when to expect the items. I never heard back from him. I used to trust the Samsung name. Now I have had 2 product failures within 7 months of purchase and now 2 customer service failures within 2 weeks. Hopefully someone from Samsung monitors reviews and uses this as a training opportunity as well as a QA opportunity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrbanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i purchased the wrong chromebook. I cant do what i want to on it but its nice though. Slick design and all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Non techy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Easy to use especially for non techy individuals

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has been the best one yet and works great even with it being an open box. I really like the 15.6 screen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for remote learning. It was easy to use right out of the box. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No antivirus needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, the best feature is that you do not need an antivirus for this laptop since chrome os is already safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like how imaged. First time purchasing a laptop and it work great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for my 7 year old.and i am considering to purchase another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook for my middle school child. Works for what she needs to do for school, which is online learning, email, and some word docs, and power point, which can be done with google online apps. Some reviews mention the terrible viewing angles. It is not horrible as people say, but it is not great either. When you look up vertically on the screen, that is when you notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I like this chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Chromebook. I've had others but wanted to upgrade. I recommend this one. It's lightweight and good looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school especially for online learning totally recommend if you’re looking for a good start

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks are so easy to use and this one definitely is good quality. I have no complaints so far. I have had it for 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lost gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a birthday present for myself, works great, when I can use it. My teenager just took over. I think it’s her’s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my dad was looking for! Just needed something for emails and YouTube. Perfect thing for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Bought for my partner who is much older and it is very easy for him to use and is much better than his old one

    I would recommend this to a friend