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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,786 reviews
  • Rated 4 out of 5 stars

    Quality matches the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually a man user my only complaint is the quality of the led screen it seems poor when it comes to the screen light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to the Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chrome book has been a task to get used to. I am used to windows and this isn't windows. As I get used to the chrome book it gets easier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great. But im not the best on this laptop . It b nice if greek Squad could come by and explain a few things 4 me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids that are doing minor school work that is over the internet browser. My children were able to play Roblox on the system without a problem. Any other gaming, I wouldn’t recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Merry Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Chromebook for my Fiance for Christmas and I pretty sure she wasn't expecting it. The Brat almost always figures out what her gifts are but not this year!! She loves her Chromebook, couldn't of been a better Xmas!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I got it for my son for virtual school but after awhile the camera was always blurry couldn’t fix it. It hasn’t been a year yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook 15.6" laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chromebook laptop. Use it constantly. I will purchase a touch screen one for the next time as my eye sight is not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for distant socializing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this chromebook on son's recommendation, as I hadn't a clue in regards to technology. Pleased that it serves my needs to engage in virtual socializing these days. Was easy to get started and set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worked great at first then broke within a year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife to read the paper and do online browsing. It does not travel and does not get abused. The hinge broke and screen start to come apart. trying to get service was a disaster. The website wouldn't recognize the model number. I used to be impressed by Samsung. Their support is very poor. Chat line didn't help. Overall the website sucked. It couldn't solve my problem. I will not buy again. Samsung should use a more robust hinge for this size of screen. Poor manufacturing or design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school. Second Samsung Chromebook. My son’s first one lasted about 2 years, and liked it so much he insisted his new one be a Samsung too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Chromebook Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Chromebooks and am I pleased. Handles almost 80% of my daily needs and whatta price! Same quality and build as other laptops for much higher prices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine for small tasks. It boots up quickly and lasts for awhile on a charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the deals were really deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. The buying of this machine included a root kit repair antivirus product that only runs on windows ....i bought a Chromebook and the antivirus isnt compatible. Last lap from Best Buy came with one-year subscription to another antivirus product and came on a CD. The laptop didnt have a built-in CD player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kids in school

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my niece as a Christmas present and it was perfect! It does exactly what they need and not a bit more. Chrome books are a godsend, especially when you don’t have a lot to spend on pricy laptops

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and he absolutely loves it, best computer for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably should have got more memory. Worked great until started filling up the storage.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer overall, just wasn’t compatible with lockdown browser for my schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new much faster computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get information much more quickly now with my new chrome book . Also google and do research at a much faster rate of speed. Looking forward to learning new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recieved this Samsung ChromeBook and it’s great. I’ve four kids doing virtual learning and it works great. It’s totally compatible with google classroom and other google apps Needed for virtual learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice for the price. I am getting used to it as I had a regular laptop.

    I would recommend this to a friend