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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,786 reviews
  • Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Samsung chromebook very fast. It is what I needed. The cost was very good as I wasnt buying this for everyday use, only when needed. I would recommend this and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to chrome book, so I’m still learned all the features. Love everything about it so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PLEASED WITH RESULTS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD ASSISTANCE IN BUYING AND GREAT BUY. SALESPERSON VERY HELPFUL AND IT WAS VERY EASY SHOPPING AT BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Value Chromebook with a large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen but not great resolution. Average speed and no frills unit but I still like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my Chromebook purchase, even more happy with the knowledge and service from the Best Buy staff that helped me select the perfect Chromebook for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome 15.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and I love it and appreciate bestbuy on-line great service and whenever the laptop need fix i can get it fix or get a replacement for the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Operates smoothly, keys aren't as cheap feeling as some Chromebooks. The camera and screen have good resolution. Perfect for working remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its descent. We got it for online school and basic functions. It does its job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to use it because I only get to once or twice a week so far. So far it's okay and seems to do what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for spreadsheets and Word docs mostly. I liked it so much I bought a second one for my wife. It syncs all of my Samsung s20 info and docs right into it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the chromebook is awesome i am very satisfied with the quality and everything that is included im so glad that i picked this laptop and this is my first laptop ever so im happy with the product

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume very low. Have to ensure total silence in order to hear well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a chrome book. Wish the video quality was a little better on the camera. otherwise performs as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it for my kids on line class i dont like the out let plug but im not going to return now hope it last mayde two years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop had it 5 months working great. If you need a basic and quality laptop for the money it's a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but only has one USB port. More complicated to use than the Lenovo I was using.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's really not built for being on your lap. The chassis must bend so the touch pad doesn't work if it's held or on your lap that's not a sound surface. I gave it to my wife to be a stationary work station and bought another Acer Chromebook. Disappointing for a Samsung product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife is happy with this computer as it links her phone also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school, for at home learning for a first grader. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should You?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow especially on zoom, you can’t really multitask when your on zoom and since it’s a chrome os it can block a lot of stuff. The computer is good though

    I would recommend this to a friend