Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,786 reviews
  • Rated 5 out of 5 stars

    Great machine especially for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine especially for the price. I’ve had a lot of laptops and a few chrome books, but wow has this one got a lot of bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable school chromebook!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and affordable. This is a great summer break tech gift to keep your kids engaged without ruining your business or personal laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You'll feel it's really cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you pay is what you get. Display size is big. Display is like that of very cheap tablet. Very low processing power. Cheap camera. I wanted some cheap chromebook for my daughter online classes, but this is too cheap to get motivated to sit in front of the screen. Returned! Spend $100-150 more and buy something useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a holiday present and they really like this item. Perfect size screen and lightweight for easy carrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just make sure to get free software.it is a little confusing when you are use to windows. But does have a walk thru tutorial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, it’s comfortable and easy to use. The color is the same like pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun at work and at Home -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chrome is a delight to use . Whether it's for Work or Pleasure . I set up for my Wife since She is the main user.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad but its not a great Chromebook either. It tends to get hot on the bottom because there arent any vents. Also, it stalls one in a while. Thinking about returning for a replacement but Best buy always give you a problem when you go into the store. Also, the battery only lasts for 6 hrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service advise and knowledgable technician that satisfied my concerns about the choice of this device. THANK YOU!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help glad I came into best buy the staff made the easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my granddaughter.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great purchase. My granddaughter is very excited when she uses it because of all the great features. Highly recommend it to everyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this, for every thing I didn’t not like about this computer, I could have forgiven due to the ease of setting up and clearing the memory. Yet, this is not what I was personally looking for in a computer as it did not have the capacity to run as many applications as I needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OH MY INDEED

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 80 year old mother-in-law who wreaks havoc on most electronics. Too date she has met her match. This is a fine machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptops

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent no complaints, I just have complaints with the salesperson who sold it. Never will I go to that store again!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok daughter uses it more than I do so worth the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and durable, very easy for mom to use!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook that is lightweight and durable. My mom has been using it for several weeks now and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for used 7-14 years old kids used twice & still free hassle from anti virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great chromebook

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first chromebook; have been a PC user for years. I have had no issues accessing my Microsoft documents and love the cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts for my son for school it’s an excellent value super quality and great size display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our child to do their remote learning on. Just right for the price. Was the best option with a built in camera.

    I would recommend this to a friend