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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,786 reviews
  • Rated 5 out of 5 stars

    Samsung Chrome Book purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, quality Samsung Chrome Book. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a little over a year and had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung chromebook is top notch! Great quality, functionality and price. I'm done with windows systems. Chromebook is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very happy. The price was right. However I'm not so pleased that Google has the power to control this device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Superbb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal and works Good. I think that the value for the money is Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for Your Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPS + 15.6" + 1080 HD is the best investment I've made for a Chromebook purchase. Spend the extra $$$, it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great chrome book! Does the basics (web, emails, videos) very well and has a decent display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not used to using google operating system but i like it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little dated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's shipping was great, the product itself is a little dated, and you'll definitely notice that on anything beyond very casual web browsing. Ultimately I had to return it and get something a little more able.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unable to use my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the laptop, but have not be able to get my printer to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to change from regular pc. Good product with very clear screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my purposes, very reliable and gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for one of our older friends. Its been user friendly for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great replacement for a 13 years old Toshiba laptop.gift for boyfriend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help on choosing a computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben S was very patient with me as I did not know what I needed for my grandson schooling, very nice young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro-buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great selection and pricing. Katie assisted me and was very helpful offering me options and tracking down deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    celeron

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great book, so glad i purchased it bought a while ago and is still running good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for remote learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much needed for one of the grandsons for home schooling. What a great purchase. It’s reliable and he likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice to have more than 1 USB port, but other than that it works perfectly for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight laptop, setup was fairly easy, speaker quality is excellent. Definitely love Samsung products

    I would recommend this to a friend