Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,786 reviews
  • Rated 5 out of 5 stars

    Perfect for my kids!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect chrome book for the kids for online school purposes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming device

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The graphics when gaming looks crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebooks

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a chromebook for 7 years and needed an upgrade. I love the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. We use these for the office and they are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Make sure it will support the apps that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day gift

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sisters and I purchased this laptop for my mom so she could work from home and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size. Only use it to for school work or you tube. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain at a decent price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Setup was easy and it serves all my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift and when we realized it didnt have windows we cant use it or return it.. waste of money as well as it wont let you sign in u have to use as guest

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything I buy from Best Buy no problem with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Learning

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality chromebook for my son't remote learning. Very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to learn the advantages of Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived on time. The condition of the computer after shipped was also excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop bought for my husband he is very very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trevyn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful and courtesy needed anything i would refer it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well needed it for school stuff comes in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to use when attending meeting and classes. It was easy to set up and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do need some support on how to use all the futu,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have to wait until it’s safe to get support to utilize all that this product has to offer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my distance learning high schooler needing an upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for distance learning and general streaming

    I would recommend this to a friend