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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,786 reviews
  • Rated 1 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Chromebook but my wife had trouble doing Zoom calls (strange error messages relating to non-chrome browsers) so we had to return. Otherwise, general web surfing was good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in march for my daughters on line schooling. It is now september and it will no longer charge or turn on. I contacted ppl for support and got poor support. Very unhappy. Do not purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I was unable to pick my paid item up by a certain day my order canceled. I was sick at time, but when I got ready to pick it on dec23 it too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer would not even turn on. am planning on returning it as soon as the roads are sqfe i have not had good luck with anything I purchased at your store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was extremely nice but very slow in downloads needed it for zoom use camera is very poor quality would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Only 4 months and the screeen is black. Tried to see if anyone can helo find any kind of waranty. No help. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook’s are cool why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook’s are dumb and waste of money. Should have spent $ on popsicles and puppies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good computer , can’t open external tools especially if you’re a college student .makes class work even harder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow, keeps backing over letters, and I have to keep logging off and back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works if you just want a tablet with a keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works if you are just doing basic stuff like surfing the web. It is not ideal for school work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great just not what I needed because the prison systems are not compatible with chrome books

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    samsung chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be great for a school age user, but it was too restrictive and difficult for us oldsters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it back. It never would connect to the internet. It must have been refurbished, but it didn't say that in the ad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop would not turn on. I had to return it the same day it was delivered and get a different one. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ChromebookExchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this Chromebook for an HP 17.3 inch laptop since I would be unable to perform my normal tasks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 2 .5 months before the entire framed cracked off as I was opening my laptop. Poorly made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back not what I wanted. I wanted a laptop not a notebook didn't know there was a difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst laptop I've every bought. Slow speed and bad color display. If it wasn't too late I would send it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and it just didn't love life. It didn't work. Wonder why it was a return?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT KNOW HOW TO USE IT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I didn't understand what a Chromebook was, I had a hard time navigating it, so I had to return it.

    No, I would not recommend this to a friend