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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,786 reviews
  • Rated 1 out of 5 stars

    Samsung -15.6"

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I ever have. It worked for only 7 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it. Hard to see. hard to program, hard everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t really do much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible can’t do much nor exchange it !!!!! I’ve wasted my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really poor hardware

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is of very poor quality. The hinge breaks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verry bad product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product not worth the money I returned the computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this less than a month and it quit working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after less than a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it, the computer screen went out in 5 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use. I did enter my review. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook limits you to their Googlebase platform

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed at all! We returned it quickly!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop works great on the road. Easy access fast working long battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chrome laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm chrome user, price, design,easy to use, and the speed,can't go wrong! As long as you are ok for not be able to download outside app and screen are not clear as i wish to be ,, excellent for money can buy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chromebook. I love samsung products. Big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect and suprisingly fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this the other day. Never owned a Chromebook, but for $250 at my local Best Buy and a limited selection avaialble I gave it a shot. VERY glad I did! Faster thatn I expected, easy to use, and if you've never used a Chromebook, basically you just don't have a CD/DVD drive which you can get as an add on if needed. Chromebooks run on the Google operating system Chrome OS, which means that Windows and macOS programs don't work on these devices. However, you can download any apps and programs online and download them so no problem at all. Overall, if you use your laptop at home for general things like most of do (email, online shopping and browsing, ect) then this is COMPLETELY all you need at at great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop is a great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice looking it has worked the whole time ive had it i need to get a new laptop cause im going to school online . I definately got my money worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good compute good stor . good locati good pric good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You Get What You Pay For

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook yesterday. I have been using this product all day yesterday and all night. There are good things and bad things. The build quality of this device is above what you would expect from a Chromebook in this price range. The large boxy look is reminiscent of the old early 15 inch MacBook Pro's. The keyboard is pretty good for the price and there is a large track pad. The port selection is also great, 2 USB C and 1 USB A. USB C charging is a plus as well. The screen/display however is a deal breaker for me, even though it says it's a FHD 1920 x 1080 LED panel. The colors are washed out, and the viewing angles are terrible. When you have the screen on max brightness there is an uncomfortable white glow that resonates over the entire display straining your eyes. This display isn't any better than the regular 1366 x 768 displays found on Chromebooks of this price range. The webcam is sub par at best. I'm not going to say I wouldn't recommend this device to anyone because it depends on what it is going to be used for. For the education market, this device could be perfect. However for daily use like web browsing, media consumption, and checking email there are other suitable options. I have decided to keep the device still as I have an extra monitor and keyboard/mouse laying around. I will hook it up to them and turn it into a chrome desktop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this laptop. He wished that it was a touch screen. I purchased it for school since he did school from home during covid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Everything I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine for the price. Does everything I need it to do. I use Office365 via browser and apps. I use aws cloud9 for coding and aws WorkSpaces for the Windows apps I need to use rarely. I’m shocked at how well it works. Heck, the Chrome Linux beta even gets me a sudo-capable terminal for whatever. Is the screen as nice as my MacBook? Of course not. But it’s perfectly adequate, and the keyboard, trackpad, and overall form and feel are quite good, frankly. The biggest benefit is its lack of preciousness. I don’t keep any data locally, so if I lose it, I’m only out $300, and I can replace it in an hour or two, including the trip to Best Buy. 100% recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when I got it! Even 3 years later, it’s held up wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Happy user!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of the unit & screen size. A lot easier to use than my old windows based desktop.

    I would recommend this to a friend