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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as being easy to use and having a large screen size at a great price. Positive feedback also highlights its lightweight design, decent battery life, and satisfactory performance. However, some users experienced issues with the touchpad and reported limitations with the operating system's compatibility and volume. A few customers also mentioned challenges with software compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,786 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great screen size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical about purchasing this laptop because of the screen resolution, but its actually pretty good! The size of the screen makes up for it. Also the battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop great price large screen good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop for light use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks by Samsung are nice. This is my second one and I would most likely buy one again. It’s very light for a 15 inch laptop making as portable to carry to school. In this case my son enjoys using this for school or as a second laptop to the school issued laptop. Display is not as good as the display of the older Samsung chromebook he has, but for general purpose, it’s fine. Yes I would recommend Samsung products including Chromebooks to anyone. I also got one for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and lightweight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for me just playing YouTube, photo editing and transferring and Googling at the same time. Fast and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Lightweight laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, easy to use and super convenient to carry. Children enjoy gaming on these laptops!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because we weren't able to set it up to work from home. Not the laptops fault at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. I bought it as an open box and was a little scared. But, everything works great. It is fast, light weight, user friendly, and works well for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    light weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is light and easy to carry but only exclusive use of chrome browser and that's the main drawback and no disc drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a nice size and easy to set up and link all my account. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife wanted. She's been using it every day since she got it as a Christmas gift. Easy to use; big, bright screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this chrome book. It has a great battery life and I love its compatibility with Google. Such a great laptop at a great price. I'm very satisfied and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Quick Setup, very light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took a couple minutes to get the device setup and running. I use it for my small business, so I like how light it is for taking to meetings while still having a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Fast and durable option for young adult schooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast and durable upgrade to the school district supplied Chromebook. Easy to set up and get going right into the pandemic school from home! Good price for the productivity

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works great and the speed is good it is very compact just the right size I am very satisfied with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price fast startup large screen lots of battery time only problem is sometimes works better using a mouse instead of scrolling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for school its not the most expensive one but for the price it does the job very easy to set up and to maneuver thin to my liking easy to download new apps!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    If Not For The Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this Chromebook. The specs were good for a basic one, and the larger screen meant it would be easier to watch on the couch. Decent keyboard and touchpad, inclusion of a regular USB A port, it had it all going for it. Then came the screen. From the moment the bright white Chromebook boot screen faded, I knew that no matter the rest of the specs, it was not to be. At login I was presented with the most incredibly washed out display I have ever seen in a laptop (of any kind). Bringing up YouTube and Netflix resulted in terrible contrast and blacks that were really grey. I tried to get used to it, but it was such a marked and significant step down from both of our currently 4 year old Chromebooks that it became painful to try to use. And sadly, as a gift for my wife who is notorious for stalling when switching to new tech, it became too late to return. Moral of the story: check it out in store first. Had I don't that, I might have realized just how poor a quality the screen was and opted for a different machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, auto save is great. Long battery life so I can use at any time and don't have to worry about finding a wall plug

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Chromebook. It has all the essential functions and very fast. Battery lasts long and recharging time is short. I really enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this laptop, easy to work with, and lightweight. Many features added to it so it is awesome

    I would recommend this to a friend