Customer Ratings & Reviews
- Model:
- HW-R550/ZA
- SKU:
- 6327858
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.
This summary was generated by AI based on customer reviews.
I love the bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked nice and it was also Samsung so I bought it, for it being the cheapest sound bar they have, with a wireless subwoofer, I was shocked when I heard this.
I would recommend this to a friendGood sound for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and good sound. Only issue we have experienced is the soundbar is louder on bluetooth than it is using digital optical cable, which seems strange.
I would recommend this to a friendGreat!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before buying this one. I mainly bought this for the rear speakers that you can buy on top of this. Great bass quality.
I would recommend this to a friendGreat sound. Very clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV and sound bar. Wish i would've purchased the same name brand for both. I believe it would've gave me better quality. But over I'm satisfied.
I would recommend this to a friend- Cons mentioned:Volume
Low volume
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better sound and volume, need to turn off and turn back on to get a better sound
I would recommend this to a friend Samsung Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with the sound range and the base. I have an older Samsung Sound bar and the sound is much better than this one.
No, I would not recommend this to a friendExcellent sound quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and excellent sound quality. I am not super picky so take that into consideration. It does exactly what I wanted it to do.
I would recommend this to a friendPerfect Soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a medium-large sized living room. This fills up the room. Surprisingly good Bluetooth quality as well. Was not disappointed at all.
I would recommend this to a friendmovie theater
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my home is like a movie theater now with that great sound bar and due to my high ceiling i thought it wouldn't sound good but it sounds great
I would recommend this to a friendSound Bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this sound bar. It took us some time to figure out the cool features but it’s pretty awesome.
I would recommend this to a friendGood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this soundbar for about a year. It has lasted me and been really good. It feels like I’m in a movie theatre.
I would recommend this to a friendExcellent basic sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 2.1 channel 320 W soundbar system is an excellent basic soundbar. We find it has sufficient volume and quality for our viewing area.
I would recommend this to a friendGreat Soundbar For The Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for something good, and they recommended I tried this out, gave it a try and honestly can’t beat the price and quality of this soundbar.
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and sends the sound of the TV directly to me. It does have a heavy base in the floor speaker, just need to keep the volume low
I would recommend this to a friendGood enough for the low price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a good product, was expecting a little more bass and quality. It was on the lower end price wise. Still happy with it.
I would recommend this to a friendGood Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound, took a little time to get installation figured out. Having issues with the optic connection so using straight blue tooth.
I would recommend this to a friendSamsung Sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound with the sound running to the tv via hdmi. Has exceptional bass or many different sound modes.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a difficult time deciding on a soundbar... Rt before Christmas...the Sale guy really helped me out...My husband was Happy!
I would recommend this to a friendDecent Option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly above average. Good pair with Samsung but would have gone Sonos if had to do over again.
I would recommend this to a friend- Cons mentioned:Room size
Ok for small too
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was ok but it has to be a smaller room. The bass wasn’t as loud as I wanted it to be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pthang:
Thank you for your review of this Samsung HW-R550 Soundbar. I am very sorry that you are not completely happy with the audio performance of the subwoofer.
There are two adjustments that can be made to maximize the potential of the included wireless subwoofer. First, is to increase the WOOFER level from the included remote control. Second is to adjust the bass control: Press the Sound Control button (gear icon) on the remote control, then select BASS to increase the level.
Finally, for precise audio adjustments, you can use the 7-band frequency equalizer to optimize for your room acoustics.
I hope these tips help to solve your issue.
If the issue persists, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions