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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 974 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 974 reviews
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and hooked it up. It does what I wanted it to do. It filled the room with sound and made it easier to hear the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to attach to the TV, really nice sound from the sound and subwoofer. Would definitely buy this for someone as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice soind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred a larger sound bar, but this fit between the legs of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    nice but remote does not work more than 15 feet aw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is really good. however the remote does not work very well over 15 feet away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound until you want to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good when hooked to directv. Works great when hooked up to a 4K HD Fire stick because it puts out a movie theater sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Entry Level Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, but remote is no intuitive. Volume control was difficult to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar system makes all the difference in watching tv. The sound is so much better than with the tv speakers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED IN LIVING ROOM WORKS PERFECT THE SOUND IS GREAT IT'S LIKE BEING IN THE THEATER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price. Loud and have bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for the super bowl-party to put in my garage. It made my sound unbelievable. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loves it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to know the difference between different sound modes....but rest is awesome. Love the sound, clarity and bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp, true sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great to enhance the sound for whatever it is you're watching: movies, sports, TV shows, you name it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I good overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new soundbar the only thing I would add, is another setting that allows you to hear dialogue clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommend this product. It was a great choice and addition to my new 65 inch Samsung tv. Im very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best Buy we have made for entertainment in awhile. The sound bar is powerful and shakes the walls!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest sound bar but perfect for a small room. Doesn't get real loud but the sub hits hard for a 6 1/2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit for smaller rooms

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this sound bar and woofer in a smaller living room. The woofer adds enough 'thump' and is not over powering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't seem to make much difference.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the sound bar to better hear/understand conversation on our new Samsung TV. Didn't seem to make much difference.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. It will not blow the roof off your house, but the quality for the price is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound bar system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interfaced with our Samsung TV instantly and the voice was immediately is sync Use HDMI cable and NOT the optic cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound system does what its suppose to do. My husband is pleased!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tonya:

      Thank you for purchasing this Samsung HW-R550 Soundbar. I am happy to hear that your husband is loving this model. The soundbar's smart sound technology auto-detects what you are watching and adjusts the sound settings for the best experience!

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung