Customer Ratings & Reviews
- Model:
- HW-R550/ZA
- |
- SKU:
- 6327858
Customer reviews
Rating 4.5 out of 5 stars with 974 reviews
(974 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and hooked it up. It does what I wanted it to do. It filled the room with sound and made it easier to hear the TV.
I would recommend this to a friendRated 5 out of 5 stars
The sound is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to attach to the TV, really nice sound from the sound and subwoofer. Would definitely buy this for someone as a gift.
I would recommend this to a friendRated 4 out of 5 stars
Nice soind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have preferred a larger sound bar, but this fit between the legs of the tv.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
nice but remote does not work more than 15 feet aw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is really good. however the remote does not work very well over 15 feet away.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good sound until you want to upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good when hooked to directv. Works great when hooked up to a 4K HD Fire stick because it puts out a movie theater sound.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 3 out of 5 stars
Entry Level Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, but remote is no intuitive. Volume control was difficult to figure out.
I would recommend this to a friendBrand response from Samsung
Posted .daddio39:
Thank you for sharing your user experience with this Samsung HW-R550 soundbar.
Your thoughts on the remote control design will be shared with our internal teams.
If you should ever need assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Rated 5 out of 5 stars
Soundbar sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar system makes all the difference in watching tv. The sound is so much better than with the tv speakers,
I would recommend this to a friendRated 5 out of 5 stars
GREAT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLED IN LIVING ROOM WORKS PERFECT THE SOUND IS GREAT IT'S LIKE BEING IN THE THEATER
I would recommend this to a friendRated 4 out of 5 stars
Great product for the price. Loud and have bass.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for the super bowl-party to put in my garage. It made my sound unbelievable. I would recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Dad loves it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted to know the difference between different sound modes....but rest is awesome. Love the sound, clarity and bass.
I would recommend this to a friendRated 5 out of 5 stars
Crisp, true sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is great to enhance the sound for whatever it is you're watching: movies, sports, TV shows, you name it.
I would recommend this to a friendRated 4 out of 5 stars
I good overall product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new soundbar the only thing I would add, is another setting that allows you to hear dialogue clearer.
I would recommend this to a friendRated 5 out of 5 stars
Recommend upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman recommend this product. It was a great choice and addition to my new 65 inch Samsung tv. Im very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Sounds Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the Best Buy we have made for entertainment in awhile. The sound bar is powerful and shakes the walls!!
I would recommend this to a friendRated 4 out of 5 stars
Good Sound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest sound bar but perfect for a small room. Doesn't get real loud but the sub hits hard for a 6 1/2.
I would recommend this to a friendRated 4 out of 5 stars
Nice unit for smaller rooms
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this sound bar and woofer in a smaller living room. The woofer adds enough 'thump' and is not over powering.
I would recommend this to a friendRated 4 out of 5 stars
Didn't seem to make much difference.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the sound bar to better hear/understand conversation on our new Samsung TV. Didn't seem to make much difference.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good sound for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. It will not blow the roof off your house, but the quality for the price is well worth it.
I would recommend this to a friendRated 5 out of 5 stars
great sound bar system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interfaced with our Samsung TV instantly and the voice was immediately is sync Use HDMI cable and NOT the optic cable
I would recommend this to a friendRated 5 out of 5 stars
Great sound system !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound system does what its suppose to do. My husband is pleased!
I would recommend this to a friendBrand response from Samsung
Posted .Tonya:
Thank you for purchasing this Samsung HW-R550 Soundbar. I am happy to hear that your husband is loving this model. The soundbar's smart sound technology auto-detects what you are watching and adjusts the sound settings for the best experience!
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Solutions









