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Customer reviews

Rating 4.5 out of 5 stars with 974 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 974 reviews
  • Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to control it only with its remote. Haven’t been able to get my dish remote to adjust the volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy for First-Time Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my soundbar for a month now, and I LOVE IT!! It's change my entire TV experience for the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it sound like you are in the theater. I am really happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar for any tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this sound bar, excellent sound and you will hear like you are in the cinema movie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal. I love this samsung unit, all I have owned are samsung very durable and a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one that was a different type and just like that one it works great. Samsung did it again!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Sound quality not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Get what you pay for. Should have bought a better quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Polo:

      I’m sorry to see that you rated this HW-R550 Soundbar 3-stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.

      - Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Great price easy set up with Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace our old stereo with speaker wires running every where. Happy with oour purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing this with a Samsung Q 80 was so smart, very easy to set up the sound is movie theater quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 2.1-Channel 320W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black -- It Works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with powerful bass. I love to use it for listening music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Was looking for something for the bedroom and this did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The equipment performs with superb quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, perfect match for Samsung television and fills the room with theatre quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker for those on a budget! Sounds great and syncs with a Samsung tv nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Sound, small device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound system for my tiny room. Works great with my Hisense Smart TV and PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched sound bars and pick this one as this is the one that would be the best choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice i really recommend it great quality perfect sound for my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system is much better than expected. I was pleasantly surprised with the bass output.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We have 3 of these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar when it stays connected to your TV. No clue why it disconnects at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product very happy with the my purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very happy with the my purchase of the Samsung soundbar.

    I would recommend this to a friend