Customer Ratings & Reviews
- Model:
- HW-R550/ZA
- SKU:
- 6327858
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.
This summary was generated by AI based on customer reviews.
Good For The Price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good For The Price but would not recommend for a Big space but it's one channel
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is the perfect compliment for our new TV and fits our room size requirements.
I would recommend this to a friendGreat sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps with the sound! Can hear the words easier. Feels like you're in a movie theater.
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to install and seem to be out of sight.
I would recommend this to a friendBrand response from Samsung
Posted .Marc:
I’m so glad to see that you were able to easily set up this Soundbar and are enjoying the performance of this Samsung HW-R550 Soundbar.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.
-Samsung Solutions
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sound bars I’ve ever had, way better than LG one, love everything about it
I would recommend this to a friendSoundbar System
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the soundbar when we heard it in the store. Sounds exactly the same at home
I would recommend this to a friendThis sound bar combo was the perfect upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the Samsung Sound Bar combo truly gives my old LG flatscreen the volume boost needed.
I would recommend this to a friendWorks well with TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with our Samsung TV. It does take a few seconds for the TV to sync with the unit
I would recommend this to a friendEasy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was easy to install Woofer is wireless and the bar hides nicely behind the tv
I would recommend this to a friendSounds great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung tv. Both sink up with one another. Would recommend!
I would recommend this to a friendWorks really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set the system up with my tv and was easy to connect. Great price for the sound system.
I would recommend this to a friendGreat for all!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 82 year old mother, she was so surprised what a difference it made!
I would recommend this to a friendsounds great works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase and the works just the way I thought it would! excellent purchase
I would recommend this to a friendIt's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And I love it. It allows me to hear my music and TV shows in Crystal clear quality!
I would recommend this to a friendSound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has made watching tv and movies more enjoyable. Much easier to hear
I would recommend this to a friend- Pros mentioned:Sound quality
Nice sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. Works great for my bed room
I would recommend this to a friendBrand response from Samsung
Posted .1235:
Thank you for sharing your user experience with this Samsung soundbar. I am glad to see you are overall happy with the performance.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Soundbar Support at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth is a bit wonky and won’t connect to my iPhone anymore, and when I originally plugged it in to my Samsung TV through the supplied optical cable I could adjust the volume with my TVs remote, and one day we turned on the tv and it had changed. Bit of a pain to use two remotes, but I read I can get that feature by using hdmi arc.
I would recommend this to a friendBrand response from Samsung
Posted .Fodografes:
Thank you for purchasing this Samsung HW-R550 Soundbar. I am sorry to hear that you are experiencing issues connecting to your iPhone via Bluetooth.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Great Audio!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is spectacular and really adds a new level to you’re entertainment system.
I would recommend this to a friendGreat soundbar for the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great value with superb sound especially as a best buy deal of the day!
I would recommend this to a friendGood product but not right for our limited space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but we returned it..can you believe too much sound for our tight space.
I would recommend this to a friend