Customer Ratings & Reviews
- Model:
- HW-R550/ZA
- SKU:
- 6327858
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 320W Soundbar System for its sound quality, easy setup, and affordable price. Many customers rave about the excellent sound and easy setup process. While some customers find the bass to be impressive, others feel that the volume could be improved. Overall, customers are pleased with the soundbar's performance and value for the price.
This summary was generated by AI based on customer reviews.
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but could use better instructions. They were a little hard to follow.
I would recommend this to a friendGreat soundbar!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this sound bar for a couple of days now and it’s the best thing I’ve bought!
I would recommend this to a friendSound barp
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the home. Tv soundmuch better Good for movies as well
I would recommend this to a friendGreat TV speaker system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV speaker system was easy to install and setup - works great with my Samsung TV.
I would recommend this to a friendVery nice soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What sold me is it’s Samsung and I can use my reg tv remote to operate the volume.
I would recommend this to a friendSamsung - 2.1-Channel 320W Soundbar System with 6-
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally awesome sound bar! Bought it for my daughter who loves it. Great but.
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the update I love this speaker its perfect for my Samsung tv
I would recommend this to a friendGood product on affordable price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very nice with samsung TV. Satisfied with the quality of sound.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. User friendly. Enjoy getting Alexa to do things.
I would recommend this to a friendEasy to Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality at a good price, no special features or high priced controls , good valu
I would recommend this to a friendGreat Sound System
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend to all my friends. Hard to beat Samsung
I would recommend this to a friendVery good...I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The word to describe it is superb... it's clear it has base that's what I was looking for
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a sound bar before nor a sub woofer. I hooked everything up the way its supposed to be and am definitely not satisfied with the sound of the sub woofer. More bass sound comes out of the sound bar than the woofer. Of course it overall does sound better than just the TV speakers. So I rate this item just O.K.
No, I would not recommend this to a friendBrand response from Samsung
Posted .newwavedave:
Thanks for sharing your feedback on the HW-R550 subwoofer.
The subwoofer is responsible for low frequency sounds, like the rumbles of an explosion in an action movie or the bass guitar and drum in your favorite music. It adds rich bass tones and deepens the sound quality you hear, but since the subwoofer only plays low tones, it will be silent when low frequency sounds are not in use.
If you'd like louder (or softer) bass from your subwoofer, you can adjust the level by pressing the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button.
Should you need further assistance, please contact Samsung Support:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a valuable price. This sound bar is worth the money. Love it !
I would recommend this to a friendGood quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar but less then a year the remote has stopped working
I would recommend this to a friendGreat soubar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of bass, makes it like a movie theater. Had it awhile now and no problems
I would recommend this to a friendGreat speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar makes you feel.as though you are in the theatre!!! Great system!
I would recommend this to a friendExellent product, very powerful speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big convenience that it can be pair to another Samsung speakers via bluetooth..
I would recommend this to a friend- Pros mentioned:Sound quality
Great cor watching movies and sports
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality especially when listening to music
I would recommend this to a friendBrand response from Samsung
Posted .Dove:
I’m glad to see you are loving the audio performance of this Samsung HW-R550 Soundbar System and thank you for sharing your experience with us!
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Solutions
Samsung 2.1 Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that worked fine. Samsung soundbars have been reliable.
I would recommend this to a friend