Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a great price, and the installation was very simple. thank you Best Buy
I would recommend this to a friendSamsung is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. Works great! Especially great for movies!
I would recommend this to a friendNice buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but the expansion speakers are not loud at all.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to install. Bluetooth feature handy and sounds great.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son. He loves it and says he enjoys his video games more now
I would recommend this to a friendgood, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to these soundbars, you really need to make sure you are getting a higher series. This is a nice soundbar for maybe a duplex or younger person or an apartment. You need a higher series if getting one for your home or for an older person.
I would recommend this to a friendBrand response from MrSamsung
Posted .nastynova,
Thank you for purchasing this Samsung HW-M360 Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Have you tried selecting the Clear Voice sound mode for enhancement of vocal clarity?
You can easily select the Clear Voice mode or any other preferred choice by pressing the Sound Mode button on your remote control, located just under the main button.
You can also try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us via Facebook Messenger at: http://m.me/samsungsupport,
4) Find us on Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
Great Speaker for a room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is worth every hardworking penny. It works well in a normal sized room.
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for a medium to small room I intend to add the back speakers
I would recommend this to a friendDecent beginner sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good soundbar at a very reasonable price. I'd buy another one for my other tv.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the service in my devices I would recommend it to a friend
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing, i am happy with it and how cheap it was.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item as described thanks Work really good Thanks again
I would recommend this to a friendwe didn't know what we were missing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installing this I don't know how we watched tv before without it.
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really loving this sound bar I feel as though I’m at the movies.
I would recommend this to a friendgood soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic soundbar i got it for my mother in law and she likes the sound.
I would recommend this to a friendgreat surround sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and sound are amazing it makes my viewing experience wonderful.
I would recommend this to a friendabsolutely great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the theater feeling...so easy to maneuver from music to tv
I would recommend this to a friendGreed Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is loud, and able to play off BT, so it was exactly what I wanted.
I would recommend this to a friendThis soundbar is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is great, works perfect with my tv and apple tv
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my birthday and I would definitely recommend this to others.
I would recommend this to a friend