Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
SOUNDS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT,BOUGHT ONE FOR OTHER SON IN LAW,AND WOULD BUY AGAIN
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is fantastic is perfect for small living room
I would recommend this to a friendSound booms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up Love the wirless sub woofer. Really booming sound
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this sound bar. It's exceeded my expectation!
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant but I am so happy. It was very easy to attach.
I would recommend this to a friendGood starter entertainment system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter entertainment speaker system . Very loud !
I would recommend this to a friendSamsung 2.1 sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung 2.1 sound bar, it has nice smooth sound.
I would recommend this to a friendAmazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew nothing about a soundbar. But very happy I chose this one!
I would recommend this to a friendWorks really well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product only had for weeks now but seems fine.
I would recommend this to a friendGreat sound for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with Samsung products, Phone, TV, sound bar.
I would recommend this to a friendGreat Soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Soundbar! Top quality! Great subwoofer as well
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped very quickly, and very easy to put together!
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung soundbar is loud I love it have great sound
I would recommend this to a friendGreat sounding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth is awesome! Recommend for small house
I would recommend this to a friendGreat Soundbar for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Past customer reviews helped me choice this product.
I would recommend this to a friendGreat soundbar - looks sharp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar goes great with the 4K Samsung TV it's paired with
I would recommend this to a friendGood sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control is not very functional. You must push the button up or down to adjust the sound. It seems not to adjust until you hold it for a few seconds and then will either get to loud or to soft. It also does not indicate on the screen. I would not recommend it only for this reason.
No, I would not recommend this to a friendBrand response from Samsung
Posted .fjcotton3,
Thank you for your review of the Samsung HW-M360 Soundbar. I am sorry to hear that you are experiencing difficulties adjusting the sound volume from the remote.
You can select from TREBLE, BASS or AUDIO SYNC - To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
- Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and 10KHz are selectable (Left/Right) and each can be adjusted to a setting between -6 ~ +6 (Up/Down).
- If the video and audio between the TV and your Soundbar are not synchronized, select AUDIO SYNC in Sound Settings, and then set audio delay between 0~300 milliseconds by using the Up/Down buttons. (Except “USB” mode)
- Audio Sync is only supported in some functions
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support and a representative will gladly help you. We can be reached at any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Solid sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound system. Replaced older system. Much better sound
I would recommend this to a friendPerfect for a hall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performing beyond expectations. I little bit lag with tv
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the option to change sounds to coincide with what I am watching.
I would recommend this to a friend