Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We live it and love how the Samsungs talk to each other.
I would recommend this to a friendnice product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enhances tv sound but at times sound appears to cut in and out
I would recommend this to a friendGreat Sound for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best $100 spent on this samsung wireless speaker set...
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome beautiful nice sound bestttttttttttttttttt
I would recommend this to a friendGreat sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this addition for the Samsung tv that I purchased.
I would recommend this to a friendSounds nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to hookup, sounds and looks nice
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I expected it has great surround sound
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a samsung 4K smart tv and expected a big diffence in sound quality by getting this product. I really like the sub woofer and bar does add to the sound quality but expected better. It is okay so will recommend.
I would recommend this to a friendvery nice sound system perfect for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good surround sound for my tv very satisfied .
I would recommend this to a friendGood item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it to much I like it bc it have it he best I
I would recommend this to a friendGreat sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to connect it. Sound is oustanding!
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is easy to install and the sound is great.
I would recommend this to a friendGreat sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is great and was an unbelieveable price....
I would recommend this to a friendNice soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best on the market but really good for the price.
I would recommend this to a friendUnit performs as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is easy to install and performs as advertised.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Enhances your sound effect when watching movies
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear the voices just as well as the back ground music
I would recommend this to a friendGreat tv for the room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product using it in the room theater sound..
I would recommend this to a friendNo issues with the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked as expected with the product I purchased..
I would recommend this to a friendSubwoofer disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these and found that the subwoofer didn't output sound so I exchanged it for another one of the same brand and model and found that that one also does not output any sound... what's the point of a subwoofer if it doesn't output sound I don't understand.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Kayla,
Thank you for your review of this Samsung HW-M360 Soundbar System. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If you ever need assistance with the Soundbar itself or have any questions, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
Or simply tweet us at https://twitter.com/messages/compose?recipient_id=18768513.
~Samsung Solutions