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  • Front. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.
  • Alt View 11. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.
  • Alt View 12. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.
  • Alt View 13. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.
  • Alt View 14. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.
  • Alt View 15. Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black.

Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black

Model:
HW-M360/ZA
SKU:
5754512
Highly rated by customers for:
Your price for this item is $161.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 3157 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,157 reviews

  • Amazing quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter sound bar, it pairs nicely with a low end Samsung television, it. Has a couple nice features comes with a fiber optic cable

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Lori

      Thank you for purchasing this Samsung M360 soundbar. I am glad that you are happy with the experience.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Cons mentioned:
    Subwoofer

    Poor subwoofer volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but despite being at maximum, the subwoofer seems a lot weaker than my Vizio sound system.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Rmcnv,
      Thank you for your review of the Samsung HW-M360 Audio Soundbar. I am sorry to hear that you had some control issues with this soundbar

      Please know that the unit has a dedicated Subwoofer level control on your remote.
      The button is labeled “WOOFER”, and is located to the right of the Volume button.
      Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
      Pressing the button will revert the subwoofer volume to level 0.

      I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Overall Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound via blue tooth and some movies. The voice on most TV shows and movies is not very loud compared to the music and background sounds.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this Samsung HW-M360 Soundbar System. I am sorry to hear that you are experiencing issue with the voice volume.

      Have you tried selecting the Clear Voice sound mode for enhancement of vocal clarity?
      You can easily select the Clear Voice mode or any other preferred choice by pressing the Sound Mode button on your remote control, located just under the main button.
      Here is a link to the remote-control diagram on your user manual (page 20 -21) http://downloadcenter.samsung.com/content/UM/201709/20170906103225962/HW-MS6500_ZC_FULL_170829.pdf.

      I hope these tips help to solve your issues.
      For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you. You can also contact Samsung via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Nice System for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First system would not connect, took it back and BB replaced it. Works great. Connected easily to Samsung TV. Great system for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Expected more

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own a lot of Samsung gear. Sound was ok. Wish it was a little louder and more bass

    No, I would not recommend this to a friend

  • Enhanced sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar enhances the sound. Honestly I was expecting it to be better than it is. Next time I would upgrade the sound bar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Low sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound coming from my soundbar is extremely low. I have to crank the volume up to 50 to get a good sound. I cant return it because I have thrown the box out because I trusted that it was great quality. I did buy it used in excellent condition but I assume it should be working

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hello GinnyM, we understand your frustration with this soundbar. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle Samsung

  • It’s okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a while but the Sub blew out and I don’t use it loud or enough to warrant that. I would stay away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    average sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than tv speakers, but not all that great unless you want almost max volume.

    No, I would not recommend this to a friend

  • Good Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Bluetooth connection works flawlessly. Audio from sound bar could be better. I guess you get what you Pau for.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      techthisout

      Thank you for purchasing this Samsung M360 Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality.

      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Very low quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it's low quality, I would have done better with a less know brand. I would not recommend this product. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Ivan,

      Thank you for purchasing this Samsung HW-M360 Soundbar System.
      I am sorry to hear that you were not completely satisfied with its sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
      Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.
      -Samsung Ambassador Samsung

  • It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system is ok but one as good as the Visio one that I bought with the television. I'll probably sell the Samsung unit.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Dragboat
      Thank you for your review of this Samsung M360 Soundbar System. I am sorry to hear that you are not satisfied with the sound quality. Please give us the opportunity to assist you with settings adjustment by calling Samsung Customer Support toll-free at 1-800-SAMSUNG. You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ -Samsung Ambassador Samsung

  • Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the subwoofer was smaller. It is fairly large. It is able to be connected via bluetooth, so you can set it anywhere.

    I would recommend this to a friend

  • Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but reacts a little slow and it does a bit more buffering than I like even with a range extender.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality
    Cons mentioned:
    Volume

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a decent, low priced soundbar and surround speakers, and this did the job. Let me start by saying if you do not want surround speakers, the HW-K460 is a far better soundbar for only $10 more. I listened to the 460 in store and was blown away. However the SWA-8000S rear speakers that are compatible with that soundbar are discontinued. The store did not have a working 360 demo, so I bought it and the SWA-8500s rears without hearing them first. This soundbar holds it's own, but it's not nearly as impactful as the 460. That all said, there is a lot to like about the 360. Wall mounting, connections, and set up are ridiculously easy. It sounds great, although it is much quieter than I expected. At first I thought it was the common issue of low input level from the TV, but then I connected from my phone via Bluetooth and the volume level was still very low. I have to crank the volume on the soundbar to between 70 and 90 depending on the app to get to a level I enjoy. The 460 was MUCH louder in store, so for ten bucks more if you don't want the rear speakers definitely go with that one. All in all though, this is a great little soundbar. For most people the volume level will be just fine, it's a HUGE upgrade from the TV speakers, and with the rears on sale for $69 the combo was a great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    We didn’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with regular flat screen tv. Unless you had some type of wire.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Oskar3,

      Thank you for sharing your review of the Samsung HW-M360 Soundbar System. I am very sorry to see that you are having issues.

      Please contact us so that we can better investigate your issue and assist you towards a solution by any the following options:

      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~Samsung Solutions Samsung

  • great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good hard to set up and had a little trouble with the voice coming after the person but overall ok

    I would recommend this to a friend

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Samsung,but this is the first product of theirs which I did not like. Sound is not great. I wonder they have mentioned 200 Watts, but this soundbar would be ok only for a very small room. 2 stars for some difference in my TV's sound. I believe Bose had issues with their small speakers with soundbar and they corrected with their software. I hope Samsung can do that too.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Maverick.

      Thank you for purchasing this Samsung HW-M360 Soundbar System.
      I am sorry to hear that you were not completely satisfied with its sound quality.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
      Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.
      -Samsung Ambassador Samsung

  • My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have always been a samsung fan in this case I opted to return for a system that provided 300 watts RMS

    I would recommend this to a friend

  • Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it doesn't have rca connection. With the aux cable the sound is not as loud as it is with Bluetooth

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Croble

      Thank you for your review of this Samsung HW-M360 Soundbar System.

      Please give us the opportunity to assist you with optimal sound setting adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

Page 151, Showing 3,001-3,020 of 3,157 reviews
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