Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup, Sound quality
Great sound at a very good price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound. Easy to set up. Big improvement over our TV's sound!
I would recommend this to a friend - Pros mentioned:Easy setup, Price
Nice for price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price and easy to hook up and operate
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with our new Samsung LED tv! Great sound and easy set up!
I would recommend this to a friend Great little sound bar. Works with my phone & TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to complement my Samsung TV. It sends sound wirelessly and the remote subwoofer is also wireless. It also pairs with my phone perfectly.
I would recommend this to a friend- Pros mentioned:Easy setup, Price
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not bad for the price. It was easy to install and the sound quality is pretty good.
I would recommend this to a friend Great inexpensive soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to purchase a Bluetooth speaker for music but this cost about the same and works great with my Samsung TV. Easy to connect bluetooth items.
I would recommend this to a friend- Pros mentioned:Easy setup
Easy setup - nice sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was easy to set up and provides nice sound. The only downfall is that we are going from a system that had 4 surround speakers, a sound bar and a subwoofer to just 2 rear speakers, the sound bar and subwoofer and I feel that the 2 front speakers paired with the sound bar made a bigger sound. This sound bar only does make for less clutter and cleaner looking walls though so that's a plus!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Soundbar easy to use/set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is easy to use and set up. Has good sound and would recommend to anyone!!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great sound, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, great sound for a great price! Worth the investment!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good quality, was able to setup easily and a good value.
I would recommend this to a friend Item is performing perfectaly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sound bar that I had purchased has been worth every penny. Very dynamic sound that improves the overall performance of my entertainment system
I would recommend this to a friend- Pros mentioned:Easy setup
Great Soundbar for Living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Surround Sound is very good when watching movies. My house is 1600 sq ft so the power is enough to fill living room. I was able to adjust volume using my Directv remote control in addition through the soundbar's own remote control. However, I'm not able to use my Samsung TV's remote to control volume. I may need to read up some more on how to do this. Otherwise, pretty happy with it.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 4k blue-ray and my 4k tv the sound is amazing, is like im inside the movie or any other tv program
I would recommend this to a friend- Pros mentioned:Price, Sound quality
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great soundbar and wireless woofer for the money. Sound is fantastic.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
Good soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good but not exceptional. Difference among different modes (e.g. movie, clear voice, sports) are not that distinctive. Also, the remote could be easier to use, especially the volume. My Samsung flat screen TV is three years old and did not have the wireless hookup option. But cable connection was easy.
I would recommend this to a friendBrand response from MrSamsung
Posted .Richr,
Thank you for purchasing this Samsung HW-M360 Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Great product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was the perfect solution for my apartment. Tv speakers were worthless (flatscreen speakers often are), and this bar worked out great.
I would recommend this to a friend- Pros mentioned:Easy setup
Excellent Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on Black Friday at a low price a few years ago. I’m pretty surprise if the quality. The set up was easy and it does the job perfectly. We can also connect our phones with Bluetooth. Like I said, I bought it a few years ago. It still works. As time goes on I need to raise the volume more but still does the job.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Easy Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, works well. Not the loudest but sound quality decent for the price.
I would recommend this to a friend - Cons mentioned:Connectivity
Samsung never fails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker system. sub woofer wasn't connecting, went online to troubleshoot with Samsung via chat and they got it working at about 2 am. great customer service. The set up was relatively smooth except for my issues with getting the sub woofer to connect initially.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can beat this speakers. Great sound and easy set up
I would recommend this to a friend