Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Sounds good to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adds nice body to the audio. Love that it has USB, Bluetooth, and aux inputs.
I would recommend this to a friend- Pros mentioned:Easy setup
Sleek design - clear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well with my Samsung TV. Using the optical cord, setup and controls are easy and make using a second remote obsolete. Additionally, the system pairs well (and automatically) with my Samsung laptop and my S8+ cell phone!
I would recommend this to a friend - Cons mentioned:Subwoofer
Good - Just Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent soundbar - especially since it was reduced in price - however, the only thing lacking is the bass. It does have bass, but it is not always as perceptible as I would like it to be, without having the volume up high.
I would recommend this to a friend Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this sound bar for ourselves a while back and we really like it
I would recommend this to a friend- Pros mentioned:Sound quality
Sound is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked this to a Samsung 50" UHDTV and the sound from the sound bar and the sound from the TV were about the same. Both project the sound across the fellowship hall of our church. It was easy to hook this up and looks good on the TV stand.
I would recommend this to a friend Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any problems sounds great does what it is supposed to
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my little brother for Christmas and he loves it
I would recommend this to a friendGreat sound compatibility with tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessity for flat screen tvs. Pulls sound to front of tv for surround sound
I would recommend this to a friendfor different tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased another one for the other tv needed better sound quality
I would recommend this to a friend- Pros mentioned:Easy setup
Excellent Product, highly recommended!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless bar and subwoofer speakers were an excellent add-on to my media room. I replaced my old and more expensive Sony device for these bar system. Easy to setup and it is coming with the wall kit holders. High quality product
I would recommend this to a friend Got good boyfriend points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this for my girlfriend on black Friday and she loves it
I would recommend this to a friendImprove your TV experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the improved TV experience the sound bar provided.
I would recommend this to a friendExcellent budget friendly soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar does well for smaller rooms and is budget friendly.
I would recommend this to a friendGood sound quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to connect and the sound quality is very good.
I would recommend this to a friendSound Bar and Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my small home! The sub is just enough for the small area we have.
I would recommend this to a friendGreat purchase of a sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associates are always very friendly and very willing to help
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if its me, but ive had a difficult time getting this guy to work. when i do get the sound to go through it, it sounds awesome, but for whatever reason i cant get it to stay on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .kcoal,
I am very sorry for the issues you have encountered with your HW-M360 Soundbar System. I understand the frustrations and the inconveniences this has caused. We ask that you please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
We can be reached by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Solutions
Easy to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my Son. He loved it. Great Price and use by bonus points
I would recommend this to a friend- Pros mentioned:Sound quality
Great system for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to add to tv as speakers are on the back. I listen to music a lot on the cable channels & LOVE LOVE the sound, carries through the house great ....
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works perfectly. The sound is great and the subwoofer is perfect for movies and music. I especially love that you can link up your phone via Bluetooth to play music. Definitely recommend this for the price!
I would recommend this to a friend