Customer Ratings & Reviews
- Model:
- HW-K360/ZA
- |
- SKU:
- 4925100
Customer reviews
Rating 4.5 out of 5 stars with 1856 reviews
(1,856 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the sound quality of the 2.1-Channel Soundbar System as great, especially with DVI. They also appreciate its easy setup and Bluetooth connectivity. However, some customers have concerns about the remote control being broken, the volume not being loud enough, and compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Great for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sleek style. Good sound quality. Definitely worth it to get rid of the huge receiver/sub/5 speaker surround combo I had before.
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Rated 4 out of 5 stars
Great buy for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty good but for the price. Love the wireless sub and easy to hookup. You don't need extra hdmi cords or anything crazy. Sounds great!
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Awesome Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar! Great sound and the bluetooth connectivity is easy and great to use.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Love My Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to go with a Samsung 40-inch LED TV I purchased at the same time. I am so happy that I did. Set-up was a breeze and the remote and features are intuitive. I almost didn't buy it because I have always run TV/DVD/VCR components through my audio stereo system. This is so much better, however, and much easier when it comes to Blu-ray, etc. I am a very pleased customer!
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar makes a huge difference compared to my TV speakers. I had a problem at first with the remote not working until I realized I had the front facing straight down and backwards. once I set it the right way no issues at all. super easy set up. just hook it up to your TV and plug in the power and its pretty much ready to go.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
good entry level
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my first sound bar and i gotta say it is a lot better than tv speakers. There are different modes like night, movie, standard, etc. Movie mode gives the sounds a lot more umph. It comes with a soundbar, wireless subwoofer, and remote control. very easy set up. got it up and running in 15min.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Ver good sound quality for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale and have been pleasantly surprised by the clean full sound. Have it setup with a Samsung 40" Tv and it makes a perfect setup for the bedroom. Very easy to setup and has multiple input options. I would purchase again.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good sound bar for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale, and its a good sound bar. Its not the highest sound quality but its better than nothing. If I would have spent more money I wouldn't have to be turning the volume up so loud. But its the cheapest yet good brand and quality for the price!
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! I can't watch TV without it now, such a huge difference in sound. Only thing is not being able to pair device with a universal remote. So one extra remote to keep track of...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love It!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I could say I just love my new Samsung Soundbar Subwoofer and amplifier it sounds real good when you watch movies like Star Wars or something it's awesome!!!!!!!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great sound for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my boyfriend and he loves it. It really adds nice sound quality without having to pay hundreds of dollars for surround sound.
I would recommend this to a friend Rated 4 out of 5 stars
Could be a little louder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar to pair up with my new 4k tv. Set up took seconds. It is literally a plug and go item. I love the minimalist appearance and the wireless subwoofer. It's also light and easy to wall mount. My only complaint is that you have the crank up the volume to at least 15 to be able to hear quality sound from it. My last soundbar was a discount electronics store brand. Even at volume level 3 the sound was louder. I will say the clarity of the sound is great, but as I said, you have to turn it up.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good for it's price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is good for its price and is a good entrt. Pair it with the SWA8000 rear speakers for surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great. Highly recommend Samsung products
I would recommend this to a friend Rated 5 out of 5 stars
Much Better Than Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this little beauty for a new living room TV. The sound is actually very good. The blue tooth subwoofer connected immediately after powering it up...super easy. I attached it to the bottom of my TV using a universal soundbar mount...looks great! The only downside to this product is it doesn't support Samsung Anynet+, however, I was able to get my comcast (booooooo) remote to play nice with it.
I would recommend this to a friendRated 4 out of 5 stars
Easy set up and quality sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since a floating shelf was already mounted under the TV, I opted to mount the sound bar above my 65" Samsung and placed the sub woofer in the nearest corner of the room. The sound quality is excellent in a 400 square foot den. Couldn't get the blue tooth to connect to the TV, but the digital optical cable works just fine.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, sleek and perfect for Samsung tv. Easy set up
I would recommend this to a friend Rated 4 out of 5 stars
Great sound system for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system was very easy to set up and use. It took a little doing to program the sound bar but now it works like a charm. Now my wife cant complain she cant hear what people are saying. My only complaint is the optical cable is not very well attached and falls out easily. Otherwise, Thumbs Up!
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 2 out of 5 stars
Not the best sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had sold an older Sony Surround sound I had, sound was spectacular and loud! But with my new house, the living room is open and no good places to mount the speakers, did not want to deal with the hassle of long wiring all over the place. Purchased this surround sound unit, and it looks really nice. Set up was okay, and linked up nicely to my phone, but the sub hardly put out any bass, I popped in my Star Wars Revenge of the Sith dvd to test the beginning of the movie as it was always loud and this produced very low quality sound, I ended up returning this item, went ahead and dropped more money on the LG 7.1 surround sound now that it is on sale for $699.99
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System
I am sorry to hear that you had issues with this model and have returned it.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Cons mentioned:Volume
Rated 3 out of 5 stars
This is not what 130 Watts sounds like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not a true 130 watts. I have this installed in a small tv room and it is not loud enough. Cheapo optical cable too, connector snapped off when I was trying to snake it through the wall (otherwise I would return this!!!)
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System.I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador







