Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- SKU:
- 6400704
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to install. That being said...I used the digital hook-up but once it found the blue tooth it uses that. You will need to fidget with it to use the optical connection. The sound is far better. If you connect the optical and don't hear anything try adjusting the volume on the soundbar rather than the remote... that worked for me and then the remote was able to adjust the volume.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy set up and clear quality. Might get another one for another room.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Soundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, delivers excellent sound quality for
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Goff for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar for the price. Easy installation and sound is clear and crisp.
I would recommend this to a friend fast shippp and good conditons,
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast shippp and good conditons,fast shippp and good conditons,
I would recommend this to a friend- Pros mentioned:Price
Worth it? - Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over sound that came from TV, but not as good as with a home entertainment system with surround sound. Thus, 4 stars. Easy to set up, excellent price point, and unobtrusive on entertainment stand.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
A pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing is to set out. Sounds amazing subwoofer Works amazing on hardwood floors
I would recommend this to a friend - Cons mentioned:Volume
SYNC, VOLUME, AND OPERATION ALL BAD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this sound bar is that the volume is no better than the Samsung TV that it was paired with which was a shock considering LG’s soundbars are much louder than their TV volumes. Also the sync is ridiculously difficult to manage, to the point that I realized there was not a way to correct my APPLE TV 4K’s sync because the numbers didnt go far enough back. I am a TV professional and sound sync is critical to my job and when I can’t fix it, I cant use it. Also, I experienced moments where the sound would bleed through the TV speaker and the sound bar simultaneously that was completely unlivable - especially because, as you can guess, the two were not in sync nor could they be placed in sync so it just sounded like echoes through the room. I was expecting a lot more from a 2020 product from Samsung to pair with a Samsung TV - the lack of sync is criminal. You have to choose between mediocre TV speaker sound (in sync) or good sound Out of sync but also with no ability to make the volume proper. I was at 100 on the sound bar and it was still difficult to hear. The 100 on my TV was no different. Until there is a significant resolution of how to fix the SYNC of these bars versus the TV there is no point of buying them. be inventive - use a camera phone video link to create a “slate” that will automatically put the TV in sync with the sound bar. There - free idea. Patent it and get back to me later. For now, I’m returning this one and getting the LG despite the fact that it won’t match. It will be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TVPRO74:
Thank you for purchasing the HW-T450 Soundbar and for your review. I am very sorry you are experiencing sync and volume issues with your soundbar.
Please try the following: 1) Connect the Apple TV directly to the Soundbar via HDMI or 2) Change the settings in the Apple TV and adjust the Audio Format. Go to: Settings>Video Audio>Change Format
I hope this helps. For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Compatibility
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some vibration at certain vocal ranges; turning it down some did help. One important note: my Samsung TV was purchased in '14, so it is not a perfect fit. It works well enough and for the money, that's all I ask.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took no time to set up. Easily linked Bluetooth with my iPhone and tv. Has great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Surround sound is theater like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I purchased from Best Buy. Not only was the price cheaper than Amazon but I have a store location to go, with humans in case anything was wrong. The sorround sound is incredible, it sounds like I have speakers through out my apartment even thought it's just the sound bar. I was assisted by Joseph at customer service pick up and he was incredible, really went above and beyond.
I would recommend this to a friend - Pros mentioned:Sound quality
nice, has some power, sound is acceptable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small system has plenty of power. It has good sound, but if you are an audiophile, the separation of lows, mids and highs is not as pure or as clean as you would prefer. I like it for watching TV while I exercise.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy set up w/multiple devices, great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired easily with my Samsung Smart TV, Sony Bluetooth record player and IPhone. Great sound. Also, ordered the surround speakers that are suggested for this soundbar. Easy set up as well. Would highly recommend. Love the sound and bass. Watching movies and sports are great! Had it for a month now and have no complaints.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Sounds great, easy to use and connect with my Samsung TV.
I would recommend this to a friend - Pros mentioned:Price
Good overall value soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value sound system for our new TV. Didn’t need high end audio but this soundbar adds a lot to movies over the on-board speakers of our LG TV. Also needed and like the bluetooth connection for tunes.
I would recommend this to a friend - Pros mentioned:Sound quality
Improved TV's Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my TV's speakers are in the back of the system and so it was sometimes difficult to hear when watching a movie. By connecting the soundbar to my TV, I was able to bring the sound forward and now I can actually hear a lot better when watching my movies without having to crank up my volume really loud. The Samsung T450 sound bar definitely improved the sound quality for TV.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly excellent sound for the money highly recommended with killer bass
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Good speaker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker. Great sound and easy to set up. The sound is great.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Busy Mom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Easy to set up. Fully satisfied with this purchase.
I would recommend this to a friend - Cons mentioned:Compatibility, Volume
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I liked the sound of it at the store but would not work right on my LG tv. Could not control the volume with the cable remote spent a week doing everything could to program it so I switched it to my Samsung tv in the bedroom same thing cant control the volume with cable remote. There is no display screen so I don't know if its on or off. Not a big fan of Samsung products anymore the TV I have takes 5 minutes to turn off I will buy LG from now on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janet,
Thank you for purchasing the HW-T450 Soundbar and for your review. Thank you for your feedback regarding your in-home audio output experience. Here are some tips to improve your experience at home:
First, please check that you have positioned the soundbar correctly. It has come to our attention that customers may be positioning the soundbar incorrectly, resulting in poor sound quality. The soundbar should be placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on Samsung.com and zoom in on the photos) If you have incorrectly placed the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when you sit), you will experience muffled or low quality sound because the unit will be resting on the speakers.
Next, refer to pages 19-21 in the User Manual for how to adjust settings to your usage scenario: https://downloadcenter.samsung.com/content/UM/202004/20200417164803535/HW-T450_ZA_FullManual_00_ENG_200228.pdf
You can adjust Sound Modes, Treble, Bass, Woofer, Frequency, and more.
To better assist you in pairing your cable provider's remote with your LG TV, we recommend you contact your cable provider's customer service.
Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/contact/
3) Text HELP to 62913
4) Samsung Members App
5) Facebook Messenger: https://www.facebook.com/samsungsupport
6) Twitter: https://twitter.com/SamsungSupport
7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist