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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,761 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    not as loud as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed speakers and subwoofer in minutes had it all connected and functioning, I wanted to max out the volume to test the new system and to my surprise the volume out of the sound bar was about as the same volume as my Samsung 65" tv connected with the optical cable, took it apart faster than when i assembled the system and returned to the store , very disappointed about the quality of sound of that sound system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome with music and movie surround, but just okay when it comes to the "voices" part of the show. But a great value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    keep losing the sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is great it was very easy to install but for some reason the tv keeps losing the sound bar and going back to tv speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was good. The person I was working with had very good knowledge of the sound bars displayed and helped me with my decision. It was a good as the sound bar sounds amazing and has been a very good decision. Thanks, Wayne

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice brilliant sound! My fiancee that wears hearing aids says she can hear everything from the tv through the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! it is simple yet and has good sound. I have never owned a sound bar before and i’ve enjoyed it. Not bad !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in my bedroom and also works very well with my Bluetooth on my phone and computer.Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great entry level sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for how entry level sound bar it is. Can sync blu tooth. Easy use for 80 year old parents. Good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a wired 7+1 speaker system with a receiver. It's a great way to avoid having to snake wires around a tv set. The soundbar integrates with our samsung tv, so we don't have to use a separate remote to turn it on. The modes are dynamic. Controls are intuitive. The only knock I have is the remote makes it difficult to change volume up and down , and there are audible clicks with each change. Most of all, the price was right, and it performs better than our other polk soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a soundbar with this unit and am quite happy with performance. Easy remote to use but very difficult to open to put batteries in it. Needs redesign. Low profile in front of tv and bass woofer can rattle any windows you have if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Bluetooth connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the buck. I only wish I could connect it with arc hdmi

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rochoa11!

      Thank you for purchasing the Samsung HW-T450 and for your review. Your feedback is very important to us and will be shared with our product design team.

      If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and distinct. The remote is easy to use and responsive. I would purchase another if needed for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, fantastic Bass and sound. It will make your house sound like a movie theater.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    good for the cost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from TV. Sometimes lags in sound and makes a fuzzy noise. Good speaker when it works properly

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Samsung Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I Love Samsung Products I Was Just Expecting It To Be A Bit More Powerful But I Am Not Disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this unit. Great sound and separation, especially when watching NHRA and other racing disciplines.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Solid sound bar if you dont need it to be loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sound bar if you are looking to use it in your bedroom. It sounds great, but it doesn't get as loud as I would expect. I have it installed in the garage and when I have two fans on the low setting I can barely hear what the characters in the movies are saying. Sadly I am two weeks past the return date, this is why I prefer to purchase items such as this from Costco.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great value for a smaller apartment/living area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up (thought I will say when using the audio line in, ensure you're "snapping" the whole way into the TV). I have the subwoofer to the right of the TV on the floor next to the entertainment center stand. No complaints from neighbors.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    misssuzieshuffle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad set up the soundbar and dolby audio. The sound bar is set behind the TV in order not to block the TV eye. We are using the Infinity remote as the only remote. With a lot of movies it is frustrating to get the volume loud enough. The TV blocks the eye of the sound bar. It takes a LONG time to get the volume up or down. Dolby audio is quite loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi misssuzieshuffle,

      Thank you for purchasing the Samsung HW-T450 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.

      This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.

      I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Samsung Sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install and connect to my existing Samsung TV. It also operates using only one remote.

    I would recommend this to a friend