Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- |
- SKU:
- 6400704
Customer reviews
Rating 4.2 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Samsung Soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice Soundbar. It's smaller than some and not quite as loud and this is what I wanted.
I would recommend this to a friendRated 3 out of 5 stars
Spend a little more for a better quality device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's working right, the sound is terrific. The problem is the sound often gets out of sync with the picture. Switching to Bluetooth helped, but it did not completely solve the problem. I know how to get it back in sync, that's not the problem. The problem is that this is occurring much too frequently to be acceptable for what I paid. I would return this and add more money to buy a better bar if I wasn't outside the return window.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Hissing subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for a month. The sound bar sounds great, love the blue tooth connectivity however, there is something wrong with the subwoofer, makes like a hissing type sound is the best way to describe it, it’s low but makes listen to it unbearable as it ruins everything you watch, it’s weird and very, very annoying. I can’t be the only one hearing this who purchased this product, yet when pause the tv or right before a commercial comes on, it’s super quite or even some shows on tv it will be quite depending on what channel, Netflix, nope, it’s there and it’s so bad, I have to turn off the sound bar just to enjoy my show, what the heck. I don’t get it. Wish I could post a audio clip on here for you all to hear this and of course I noticed this right after the timeframe bestbuy will allow me to return this. Is there a fix or what is causing this. There is nothing to cause interference so that’s not it, if this can’t be fixed then save your money and I recommend a different a brand.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a one bed room apartment and it’s perfect for it, I haven’t turned the woofer up at all, I actually have it at -12 because it’s bass is just something else. Quality is just as good, connections easy. I recommend either now or when on a deal, can’t go wrong with it.
I would recommend this to a friendRated 4 out of 5 stars
Simple and well price sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also purchase the rear speakers as a package, works great for my bonus room not too loud just perfect to watch TV and movies
I would recommend this to a friendRated 4 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, louder than I expected, I don’t think I’d be able to go back to watching tv and movies without a saround sound setup.
I would recommend this to a friendRated 4 out of 5 stars
Great bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My digital optical port was broken, and there’s no hdmi port which is the only reason I this bar. The sound was great, bass is phenomenal
I would recommend this to a friendRated 4 out of 5 stars
nice for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wont blow out your windows in the house but not why you buy it. good price and gives just the right amount of bass for a small livingroom.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound, remote issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Problems with remote. Unable to get remote to work. Will be reaching out to Bestbuy.
I would recommend this to a friendBrand response from Samsung
Posted .Grammi:
I am very sorry to hear you are experiencing issues with your remote.
Please know that Samsung Customer Support is here to help with questions & troubleshooting:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it paired with my tv. And it automatically turns on with tv. And when I bought the speakers to go with sound bar. They automatically paired while I was reading instructions on how to pair. And I like that is wifi. So put behind couch no wired to tv.
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i oredered this samsung HW-T 2.1ch soundbar w/dolby audio(2020)-black - something is missing from the box. on the review product, on page 1 it is showing the big sub-woofer and beside it shows a small (i think its' a speaker that goes with the soundbar w/c is mssing.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 3 out of 5 stars
Nice but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is OK, but somewhat disappointing on some programs. It WAS easy to set up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff,
Thank you for purchasing the Samsung HW-T450 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience. I'm sorry to see that you are not completely happy with performance.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, SMART, or DRC.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Cons mentioned:Volume
Rated 3 out of 5 stars
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like it could be a little louder it is almost the same volume as my TV which.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Display,
Thank you for your review of the Samsung T450 Soundbar. We appreciate your feedback regarding the volume levels of your unit.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Love this Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this soundbar, I had no idea, since it wasn't the high-end model, if it would be sufficient. IT IS!!! I can hear things I've NEVER heard while watching TV, Netflix, etc. The price was right. The quality is wonderful. I highly recommend.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good system but doesn't compare to the higher end ones. But if you don't want to count your pennies, this does the job well.
I would recommend this to a friendRated 4 out of 5 stars
Sound system review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good surround sound!! Plays cds and dvds well. Has a movie feel as well as a big game feel. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
GREAT soundbar for LESS than $200.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Samsung - 2.1-Channel 200W Soundbar with 6.5" Wireless Subwoofer to complement my 55" Samsung LED TV. This was the perfect addition for the TV. I also purchased the Samsung 8500 rear speakers. This combination tremendously improves t VERY HAPPY!
I would recommend this to a friendRated 4 out of 5 stars
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar for my basement entertainment area and it turned out great for the 1200 sq feet space. I recommend it.
I would recommend this to a friendRated 4 out of 5 stars
very good for small living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have connected T450 with my Samsung Series 6 TV, sound and woofer is awesome but make sure ur living room is not big and wide .
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not loud at all, so it’s good for a bedroom TV, but definitely not for a living room.
No, I would not recommend this to a friend









