Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- |
- SKU:
- 6400704
Customer reviews
Rating 4.2 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Just installed this. So far it works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just installed this, and so far it works fine. Fully integrated with the TV so additional control is needed for most things. We are just experimenting with the various sound modes.
I would recommend this to a friendRated 4 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product . Its been a month now and really enjoyed with Samsung TV.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product ! No problems at all! Will purchase again!
I would recommend this to a friendRated 4 out of 5 stars
Ex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know, ex husband purchased this and they mixed the accounts
I would recommend this to a friendRated 3 out of 5 stars
Good for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is for the money. Got this as a secondary unit in my office. I have Klipsch for primary setup in living room. One complaint is that it completely unpairs itself every couple of months, but the easy fix is unplugging it while on and it will auto re pair itself when coming back on
I would recommend this to a friendBrand response from Samsung
Posted .QtheSnowman:
I am very sorry that you are experiencing connection issues with your soundbar. Please make sure you are running the latest firmware update which includes improved connectivity. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware ver. 1043 by using a USB device. You can find the update on the product page of your HW-T450 on the Samsung website.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Rated 4 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my purchase. Gave the sound effect I was looking for.
I would recommend this to a friendRated 5 out of 5 stars
Great sound, excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first foray into sound bars and I have to say it was very easy to setup and the sound great. The price was a great value along with the quality you would expect from Samsung
I would recommend this to a friendRated 4 out of 5 stars
A Step up from TV Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar but bluetooth sucks. other than that there is no complaints.
I would recommend this to a friendBrand response from Samsung
Posted .Knigh7:
I am very sorry that you are experiencing Bluetooth connection issues. Please make sure you download and install the latest firmware update which includes improved Bluetooth connectivity.
You can find the update here: https://www.samsung.com/us/support/owners/product/2020-t-series-soundbar-with-wireless-subwoofer-hw-t450
For step-by-step instructions on how to update firmware, please visit:  https://www.samsung.com/us/support/answer/ANS00082755/
Or watch the How-To video here:  https://www.youtube.com/watch?v=ixLsye_l9Ds&feature=youtu.be
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Perfect for my room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes great with my Samsung ultimate high-definition television. I want to purchase another one but your price went back up. Then it went back down but not to the price I have paid.
I would recommend this to a friendRated 4 out of 5 stars
Samsung 2.1 Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a good system that is simple to install and use, highly recommend
I would recommend this to a friendRated 4 out of 5 stars
Soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is awesome very loud i can hear it through the house.
I would recommend this to a friendRated 4 out of 5 stars
Optic audio configuration cumbersome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Optic audio configuration results in a cumbersome volume control effort.
I would recommend this to a friendRated 4 out of 5 stars
Great audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install, and I love that I can also use bluetooth with my phone.
I would recommend this to a friendRated 4 out of 5 stars
Sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. There’s some better brands but this does good
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using a 10 year old Samsung TV, the TV speakers finally started to go so it was time to get a sound bar. Improvement over the TV speakers for sure but I am disappointed in the control interface and the lack of a equalizer of some kind. You have a volume and woofer control and thats about it.
I would recommend this to a friendBrand response from Samsung
Posted .Msdaly:
Thank you for sharing your review of the Samsung HW-T450. I am sorry to see that you are not completely happy with your sound experience. Your soundbar features powerful bass with a 6.5” wireless subwoofer & Smart Sound which automatically optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you need further assistance, please contact Samsung Customer Support and a representative will gladly help you.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Samsung HW-T450 2.1ch Soundbar with Dolby Audio (2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight great sound. Easy to connect to Samsung products. The sub really puts out sound you can feel. I use it for my bedroom so it is a smaller room, keep that in mind.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. We used it in a large room and it projects the sound well without an echo or distortion.
I would recommend this to a friendRated 3 out of 5 stars
could be easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift. It was difficult sync the woofer. The remote is extremely difficult to remove the battery cover. The woofer is overwhelming even with the volume down to level 2. After all the trouble setting it up, inserting the batteries, it sounds better than the TV speakers.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Eaglefan,
Thank you for sharing your review of the Samsung HW-T450. This soundbar features a powerful wireless subwoofer, as well as Game Mode, & Smart Sound which automatically detects what you're watching and optimizes the sound setting.
You can adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol). There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
We appreciate your feedback on the remote design and will share it with our product design teams.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
Sound system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muh sucks beat I bought this for my car before I upgraded and listen . There’s no such thing as impossible . Easy to connect easy remote control and all.
I would recommend this to a friendRated 4 out of 5 stars
Diesel product decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was informal and professional . And I appreciate the patience
I would recommend this to a friend









