Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,761 reviews
  • Rated 4 out of 5 stars

    Alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good sound bar but not as loud as I hoped. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I tecommend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All about that bass! These speakers are awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price@

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but the vocals are hard to hear sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound bar and sub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound bar but no HDMI ARC which ended up being a deal breaker for me, but that was my fault for not reading the description. Good product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Power to sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and used phone blue tooth to try out sound before connecting to TV. Worked good and good sound. Tried to connect to TV and sound bar wouldn’t power on. Will be returning for replacement or upgrade.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nopower,

      Thank you for your review of the Samsung HW-T450 Soundbar. I am sorry to hear that your soundbar would not power on. This issue is definitely not normal, and I apologize for the disappointment.

      We hope that, despite this unfortunate incident, you would consider Samsung in the future, and stop by your local Best Buy to experience in person the impressive audio performance of our soundbars.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Gives the best v a boost in sound quality. No more putting the volume on 40 or 75 just comfortable boost for your listening pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with this.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought system for my home office. Oh my, this thing can pump out the volume and base. I love the remote and it works great with my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its samsung, i feel like they knows what they're doing with audio so you will not be disappointed, however it is only a 2 channel soundbar so dont get too excited

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I thought i was Upgrading!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i have a Polk soundbar that cost me 80 bucks and i Saw this Samsung one on special for 150... So here im thinking im upgrading to a better one... Man was i wrong. When the samsung soundbar is 100 percent volume it sounds like my polk at 45 percent volume. smh what a dissapointment. The Tv itself was louder

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sad upper banger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this connect to ur tv, it will give u a very relaxing sound. You will feel very comfortable to watch you tv be it news, sport, etc this is good for ur tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound quality!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible and totally worth it. Subwoofer is truly powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this was exactly what I was looking for. Very user friendly and easy to setup. Now I can enjoy great sound with movies and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Gotta get a samsung sound bar for a samsung tv. You can use one remote for both. Very convenient and great sound is a plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth does not work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew that we needed a software update as soon as we got this sound bar to resolve some Bluetooth connectivity issues. We went out of our way to purchase a USB drive to update the firmware (released on 6/30/2020), and the Bluetooth did work fine for 1 day, and now we’re back to the original problem where we would put the sound bar on Bluetooth pairing mode, and no devices would pick up the sound bar (2 iPhones, 2 iPads, and 3 MacBook Pro’s did not pick up the device). The sound bar works seamlessly with our 7-series Samsung TV when plugged in to the optical. But the Bluetooth doesn’t work at all. We’ve tried everything - our router is not close to the sound bar, updating the firmware, etc, and nothing. Do not recommend if you want to use Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BAbr:

      Thank you for purchasing the HW-T450 Soundbar and for your review. I am very sorry to hear that you are experiencing issues connection your soundbar to your Apple devices. The Mac operating system can use the Apt-X, AAC or SBC codecs for Bluetooth. For your soundbar, please use the SBC codec on the iMac. For further details on how to set this up, please refer to Apple support.

      If you have other questions or concerns we can help you with, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 2 out of 5 stars

    Just spend a little more for a vivo

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this Samsung soundbar. I’ve tried to switch to integrating Samsung more into my life but at this price point for this sound bar it just isn’t worth it. The sound is not much louder from my 65 inch Samsung tv speakers and the subwoofer just wasn’t pulling its own weight what so ever. I’m only giving this a 2 star rating because it at least sound great when music is playing. I went to try another soundbar in a very similar price range for about $30 dollars more after tax and the geek squad protection plan I got a 5.1 surround setup from Vizio and I’m watching movie trailers and sound test clips on YouTube as I type this and I have to say this is just a world of a different experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TinyNStrong:

      Thank you for your review of the Samsung HW-T450 Soundbar. I am sorry to hear that it did not work out for you and have returned your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great improvement over television speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the tv speakers by far. Deep bass and fully adjustable sound. Easy to install and love that I can connect other items to it via Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in the small room good overall performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I don’t know how I watched tv or movies without a sound bar I feel like I’m at the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up since my TV was having intermittent sound issues. Works pretty well and the sub added extra bass which was appreciated playing certain games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for movies

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, but it goes out every now and then

    I would recommend this to a friend