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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,761 reviews
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because the commercials were so loud but the shows were hard to hear. This is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this with TV, just makes the viewing of movies and sporting events that much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounding surround sound. Purchased the wireless rear speaker kit and I'm impressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not wow'd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice surround system, pretty basic... I am not WOW'd by the experience. Im returning to exchange for the Samsung - 3.1-Channel 340W Soundbar with 6.5" Wireless Subwoofer - Black

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi 2Pink4Me,

      Thank you for sharing your review of the Samsung HW-T450 soundbar. I am very sorry that your experience with this soundbar was less than perfect, and you have decided to exchange it for a different model. Thank you for being a loyal Samsung customer.

      Your feedback regarding this model is important to us and will be shared with our internal teams.

      Should you have questions or need assistance with settings, setup, or features, with your new Samsung soundbar, please know we are always here to help.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return back the device today. The voice was very low and I had to crank to just about 75 or so. Everything worked out of the box, but it just wasn't what I was expecting and looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box as good as brand new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the discount on open box items. The products are seriously as good as new. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound system for tv or computer for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace my computers speakers and it works great best choice I could have make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i put it in my bed room with the sub under my bed and it sounds and feels amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. We use it to listen to music on the front porch and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub sound is amazing and sound bar make a crisp listening experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound At A Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar along with the Crystal Series TV and they go so good together! Love the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my tv went back to get sound bar. Now I have surrounded sound like in the theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality Product, Sound is Amazing, must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a yes for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! I can hear the woofer through 2 rooms across the house. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a very good product to use. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sasmsung Sound Bars are the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive option for the guest room. Samsung products are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the crystal clear sound it’s perfect exactly what we were looking for. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I originally wanted. However the recommendation has far surpassed my expectations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality is poor and no bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the wireless rear speaker kit to replace my 4 year old Vizio 5.1 soundbar that finally died. I thought it would be nice to have a sound bar that matched my Q80r TV. I was wrong... This system is junk. The sound from the bar itself is tinny and actually sounds worse than the Samsung TV speaker. The subwoofer barely has any base, even when turned all the way up. The equalizer on the system is trash. All around, I dont recommend buying this. I ended up returning and swapping for another Vizio which has excellent sound quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Schaarwrnick:

      Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first because it was my first Soundbar but I really like this one!

    I would recommend this to a friend