Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- |
- SKU:
- 6400704
Customer reviews
Rating 4.2 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
i can hear my tv!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I couldn't hear my TV over my fans and my AC the summer. Works great
I would recommend this to a friendRated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it open boxed and it works great! Would definitely purchase open boxed again!
I would recommend this to a friendRated 5 out of 5 stars
Can't beat it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. For the size and prize you can't beat this.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good being a value option. It only has an optic input and a USB input.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Sound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system, but not crazy for the remote control. Adjusting the volume is difficult.
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent, the design is great and the quality is extraordinarily. I recommend
I would recommend this to a friend- Pros mentioned:Bass
Rated 2 out of 5 stars
Sounds terrible, bass is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worthless except for the bass, sound quality on my Q90T is better than this. Not recommend. Go for a more expensive one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TommyTwoTone,
Thank you for your review of the HW-T450 Soundbar system. We appreciate your feedback regarding the sound performance of your unit.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you soon.
~ Samsung Specialist
Rated 5 out of 5 stars
Best Sound bar for the price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound and the bluetooth connected so easy! Best bang for my buck!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
No bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but horrible bass. Even turned all the way up could barely hear it. Would benefit a lot if it had a downward facing sub
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Phil,
Thank you for your review of this Samsung HW-T450 Soundbar. I am very sorry that you are not completely happy with the bass performance.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Cons mentioned:Bluetooth connectivity
Rated 2 out of 5 stars
Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth setting doesn't stay on and have to unplug power then plug it back for my Samsung TV to recognize it in order to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mluevano630:
I am very sorry that you are experiencing Bluetooth connection issues. Please make sure you download and install the latest firmware update which includes improved Bluetooth connectivity. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.
You can find the update here: https://www.samsung.com/us/support/owners/product/2020-t-series-soundbar-with-wireless-subwoofer-hw-t450
For step-by-step instructions on how to update firmware, please visit:  https://www.samsung.com/us/support/answer/ANS00082755/
Or watch the How-To video here:  https://www.youtube.com/watch?v=ixLsye_l9Ds&feature=youtu.be
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
perfectly wonderful . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and it looks stunning with the new TV thanks for the best installers too . . .
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for our son. He just got his first apartment. He absolutely loves it!!
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the new TV. The sound bar adds the theater feel to my basement.
I would recommend this to a friendRated 5 out of 5 stars
Powerful Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker alone is loud enough, but with the subwoofer it makes it’s perfect for movies.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product by Samsung. no wires to run around just plug in for power and play.
I would recommend this to a friend- Cons mentioned:Bluetooth connectivity
Rated 2 out of 5 stars
Worst wireless speaker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t buy this one again. bluetooth and sub woffer stoped pairing after few months and sound quality wasn’t good
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go asking with my Samsung TV. They paired well and I love the subwoofer.
I would recommend this to a friendRated 5 out of 5 stars
sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the surround bar, its crystal clear when watching a movie and listening to music
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be louder it’s just been sitting there we ended up just using a Sony Bluetooth speaker which is louder than this is
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kathy,
Thank you for your review of the Samsung T450 Soundbar. We appreciate your feedback regarding the volume of your unit.
It is possible that your unit may need a firmware update or adjustments in settings. You can update your firmware by using a USB device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, SMART, or DRC.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you soon.
~ Samsung Specialist
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect works just as described. Great quality Would definitely recomend
I would recommend this to a friend









