Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,761 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was very easy to install. Works great and was budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually truly surprised of how good this little setup sounds very impressed

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    My phone is louder than this soundbar.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed with this soundbar. I turned it all the way to 100 and it was just reasonable with the sound. I had originally gotten it for my room to have some rumble when I watch movies and shows in the bed. It didn't work with my old Vizio with the optical. Put it on my Samsung in the living room, weak output. I returned mine and got a higher range Samsung soundbar and sub. You have been warned!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker, good for general sounds,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the soundbar, I am hard of hearing so it adds a little extra boost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 Channel Sound bar with subwoofer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice Samsung Sound bar. very nice and loud! would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and appearance!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my husband! Went great with the Samsung TV that I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really brings appreciation for amplified sound in movies and samsung is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase was well worth it bestbuy has very good prices and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers, I use it whenever I have people over for football. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with excellent sound quality. You absolutely can’t go wrong with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for starters

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look but not enough bass and sound options. Disconnects in between sound transitions via bluetooth. Overall, okay sound and great for a small room for soundbar starters.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Firsttimebuyer:

      I am sorry to hear that your Bluetooth is disconnecting. If your network device is located near your soundbar, you might experience some audio drops while the device is playing. This can also reduce the soundbar's Bluetooth range to less than 2 meters.

      If the audio drops when the soundbar is connected via Bluetooth, please check to make sure the following is avoided:

      ● Avoid placing any metal objects, electronic products and/or devices that may cause network interference near the soundbar.

      ● Make sure not to place any network devices (i.e. modem/router, access point) near the soundbar. Network devices should be located more than 50 centimetres away from the soundbar.

      ● Select a different frequency for your access point (AP) device. Most devices are set to 2.4 GHz, if your AP supports 5.0 GHz we recommend to select this. Though 5.0 GHz has a shorter range, this frequency is less affected by interference.

      Please reach out to Samsung Customer Support with any questions you may have:

      1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Happy guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a smaller room. I love the bass driver. And, I am a happy guy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so pleased with this. Sub woofer works great. In fact that’s all you can hear. Normal voice volume is very low. I do not recommend this sound bar

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Home,

      Thank you for purchasing the HW-T450 Soundbar and for your review. We appreciate your feedback regarding the sound performance of your unit.

      To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.

      1) Turn off your Soundbar.
      2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
      3) To turn off DRC, repeat steps 1 and 2 above.

      You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.

      If you need additional help with this issue, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We hope to hear from you soon.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the purchase and it adds a theater like effect to my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome, exceeded my expatiation.. customer service was awesome too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for in home Theater with big out come works greaaaatttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, thanks again for the great sound bar I have been very happy with this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I’m very happy with my purchase. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have thoroughly enjoyed our system and look forward to getting the most out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SoundBar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Valentine’s Day gift for my boyfriend and he LOVES it !!

    I would recommend this to a friend