Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- |
- SKU:
- 6400704
Customer reviews
Rating 4.2 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for and the price was right!
I would recommend this to a friendRated 3 out of 5 stars
Decent for the price tag
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but it isnt very loud or clear. It's definitely lacking during football games or movie nights.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome theater sound!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is great. Movie experience is out of this world!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my sister and she loves it
I would recommend this to a friendRated 5 out of 5 stars
Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift. Mainly used for video games he loves it!
I would recommend this to a friendRated 5 out of 5 stars
Worth listening to it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound!! Love the way the mounting bracket works.
I would recommend this to a friendRated 5 out of 5 stars
Samsung sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and great experience. Great speedy service.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar for small room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our GuestSuite TV room. It is perfect.
I would recommend this to a friendRated 5 out of 5 stars
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item very high quality sound! Worth the price of it
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for a small entertainment area would recommend
I would recommend this to a friend- Cons mentioned:Bluetooth connectivity
Rated 1 out of 5 stars
Don't Buy it if you want to use Bluetooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant connectivity issues with Bluetooth, even when connected with Samsung TV. It would work for few days then stop working. I would have to unpair then pair again. This became annoying. I even upgraded the firmware and nothing. Eventually returned and purchased the next version up with an ARC connection, which was well worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cordless,
Thank you for sharing your review of the Samsung HW-T450 Soundbar. Your feedback is appreciated and important in helping us provide factors regarding customer service. Thank you for being a loyal Samsung customer.
Should you have questions or need assistance with settings, setup, or features, with your new Samsung Soundbar, please know we are always here to help:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Cons mentioned:Volume
Rated 2 out of 5 stars
T450 sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud and the sub woofer lacks power. I would have paid more money for a better sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LRock,
Thank you for purchasing the Samsung HW-T450 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
Happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my sound bar a great gift from me to me.
I would recommend this to a friendRated 5 out of 5 stars
Great sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is so crisp, it goes great with the samsung tv.
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your team was efficient and safe and went well beyond the time!
I would recommend this to a friendRated 5 out of 5 stars
Great Vakue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar excellent sound excellent value
I would recommend this to a friendRated 5 out of 5 stars
great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what i wanted and no problems or complaints... 5 stars
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot give it a review yet it for Christmas present
I would recommend this to a friendRated 5 out of 5 stars
Gret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the price. Would definitely recommend.
I would recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Disappointing purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a good sound bar you should consider looking for something other than this Samsung system. There has to be a better sound system you can purchase. I am very disappointed in the quality and volume output of this unit, I started looking today at trying to return it for something better, I have until the 16th of January.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung,
Thank you for sharing your review of the Samsung HW-T450. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well as Game Mode, & Smart Sound which automatically detects what you're watching and optimizes the sound setting.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, SMART, or DRC.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 21-23 of the User Manual for detailed instructions:  https://downloadcenter.samsung.com/content/UM/202004/20200423101910539/HW-T650_ZA_FullManual_01_ENG_200219.pdf
I am also sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
For assistance with settings that are best suited to your specific usage scenario, please reach out to us at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Also, please know that room size does play a factor in choosing the appropriate soundbar for your desired audio expectations. Samsung does offer various soundbar systems ranging from 2.1Ch 200W systems to 7.1.4Ch 512W systems, as well as Rear Loudspeaker Kits.
For our complete lineup, please visit:  https://www.samsung.com/us/televisions-home-theater/home-theater/
Thanks for choosing Samsung.
~ Samsung Ambassador









