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Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,761 reviews
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I really wanted. Had a Sony tv with a off brand sound system worked great. This one terrible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nickcas:

      Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit. I understand your disappointment.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how it works the one that was delivered to me was damaged and there were no more in stock

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DeeJay:

      Thank you for purchasing the Samsung HW-T450 Soundbar. I am sorry to see that you received a damaged unit. I would recommend you contact Best Buy directly for assistance.

      If you ever need help with product features, specs, or operation, please contact Samsung Soundbar Support via:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the item. Work for like a week and then never turned back on. I would like I refund

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Giovanna,

      I am very sorry you are experiencing issues with your HW-T450 Soundbar after one week.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.

      Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing remote, power cable and wall mounts; planning to return the product, waste of time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RajM,

      Thank you for purchasing the Samsung HW-T450 Soundbar. I am very sorry that your remote, power cable and wall mounts were missing from your box. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t open it - it was returned as I saw a better deal on a sound bar from Walmart

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CDSA:

      Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit.

      Your feedback is very important to us and will be shared with our product team.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought would enhance the sound performance with my Samsung tv. NOT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like this sound bar. Disappointed because I so so excited for it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Maria,

      Thank you for sharing your user experience with the HW-T450 Samsung Soundbar. I am sorry to hear that you were not completely happy with it.

      If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Returned it the next day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to returned it because the sound was bad. The look was nice but it lacks power

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible setup. Sounded Awful. Remote did not work. Would not recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Veronica,

      Thank you for your review of the Samsung HW-T450 Soundbar. Your feedback is appreciated and will be shared with our product team.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work properly. It makes a fuzzy noise. I would not buy it again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patricia,

      When you hear static coming from your soundbar, it could be from a bad signal from the TV or a poor connection. It could also be caused by interference by mobile devices placed nearby. (1) Be sure to move phones and tablets at least 3 feet away, (2) Make sure that all cables are firmly connected to the soundbar at both ends, (3) Finally, check if the static is occurring on all sources connected to the soundbar. If it is only occurring on one source, replace the cable that the device is connected with.

      If your issue persists, please contact Samsung Customer Support for further assistance at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this sound bar less than 3 months and it just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mrs3984,

      I am very sorry you are experiencing issues with your HW-T450 Soundbar after less than three months of owning it.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.

      Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Samsun Home theater

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I were very disappointed with this home theater the worst sound ever

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Theworsedpakerever,

      Thank you for purchasing the Samsung HW-T450 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience. I'm sorry to see that you are not completely happy with the sound performance.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, SMART, or DRC.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    Great Quality for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, it's a great option. I've had the 450 model for a year and a half now, and it's the perfect substitute for your TV speakers. It's very clear, gets as loud as you would need it, and really doesn't get distorted. It started to when I was blaring music through the bluetooth function at like 90% volume, but unless you're hosting a dorm party you really don't need it that loud. The bass is a good addition for the clear sounds and is easy to adjust with one click. With working from home now, I have music playing in the background through the smart tv all day long, and it's a nice, clean sound. Whether you're looking to add some sound to your living room or your bedroom, this would be a good choice. I'll be buying a second one for an additional tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with is sound bar because very low can’t hear nothing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Agueda,

      Thank you for purchasing the Samsung HW-T450 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.

      This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.

      I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Missing parts - disappointed

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all jazzed to set up Only to discover it is missing a power cord

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Techchallenged,

      Thank you for purchasing the Samsung HW-T450 Soundbar. I am very sorry that your power cable was missing from your box. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions
      ------------------------
      Ver 2: (if product has already been returned, do not include registration info as above)

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Sucks

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sucks. The tv speaker is louder and better than this is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Angie:

      Thank you for sharing your review of the Samsung HW-T450. I am sorry to see that you are not completely happy with sound performance.

      You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.

      You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.

      Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.

      Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    HW-TT450 Soundbar

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not very strong. Difficult to set up and get connected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Doug,

      Thank you for purchasing the Samsung HW-T450 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.

      This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.

      If you need additional help with setup, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has given me nothing but issues I do not recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Adey,

      Thank you for purchasing the Samsung HW-T450 Soundbar. Your feedback is very important to us and will be shared with our product team.

      Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Sub woofer stopped conecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a month, now the subwofer won't connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get the sound to sync with the TV sound. Not good!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Soundbar,

      Thank you for purchasing the HW-T450 Soundbar. If the video on the TV and audio from the Soundbar are not synchronized, press the Sound Control button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” mode.). AUDIO SYNC is only supported for some functions.

      I hope this helps. If you should need further assistance, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung