Customer Ratings & Reviews
- Model:
- HW-T450/ZA
- SKU:
- 6400704
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.
This summary was generated by AI based on customer reviews.
Regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as promoted sound quality low not as expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Carlitos:
Thank you for sharing your review of the Samsung HW-T450. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well as Game Mode, & Smart Sound which automatically detects what you're watching and optimizes the sound setting.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, SMART, or DRC.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 21-23 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202004/20200423101910539/HW-T650_ZA_FullManual_01_ENG_200219.pdf
If you need further assistance, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was DOA. had to return it, what a hassle : (
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nice,
Thank you for purchasing the HW-T450 Samsung Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you soon.
~ Samsung Specialist
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awful. No better than the built in tv speaker
No, I would not recommend this to a friendNOT COMPATIBLE FOR MANY TV'S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUST NOT FOR ME. WOULD NOT CONNECT IN ANY FORM TO MY TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve:
I am very sorry to hear that you are experiencing issues connecting your HW-T450 soundbar to your TV. You have the option of connecting your soundbar to your TV with an optical cable or via Bluetooth.
For detailed instructions, please refer to pages 10-12 in the Full Manual:
https://downloadcenter.samsung.com/content/UM/202004/20200417164803535/HW-T450_ZA_FullManual_00_ENG_200228.pdf
Should you need step-by-step troubleshooting assistance, please contact Samsung Customer Support and a representative will gladly help you.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Price, Sound quality
GREAT SOUNDBAR!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with system. Put on a Samsung 32 inch Smart TV. Works great. Big dufference in sound. Great for tge price.
I would recommend this to a friend - Pros mentioned:Sound quality
Its pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system with an unexpected amazing bass
I would recommend this to a friend - Pros mentioned:Sound quality
Great Budget Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and amazing sound. Love it and had it for 4 years now.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound for a great prize!! It gives you a greater experience when watching shows/movies
I would recommend this to a friend - Pros mentioned:Sound quality
movie sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on this system is better than others that I have. makes our room feel like we are in the movies.
I would recommend this to a friend Awesome for movies and music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am an avid movie watcher so this was a great investment! I’m so happy with the subwoofer and sound bar quality.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
good quality sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, not what i was specting but for the price sound very good
I would recommend this to a friend Good sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar set up, good stuff relative to the price, recommend if you are on a budget.
I would recommend this to a friend- Pros mentioned:Price, Sound quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set was so easy, and the sound that comes out of these speakers sounds so good, for the price you can't beat them.
I would recommend this to a friend - Pros mentioned:Easy setup, Price
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. easy to set up. Affordable. Amazing sound
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound , really pleased with this product worth every penny!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to pair with my new tv and I couldn't be happier. The sound is so clear and crisp compared to the soundbars I have purchased in the past. The set up was fairly easy and the sound bar itself looks stylish and fits perfectly where I need it to. I highly recommend!
I would recommend this to a friend Met and exceeded expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! I did a lot of research before purchasing and am not disappointed! Very easy setup (5 minutes) and the product is simple to use without too many options but you get what you need. We like that a remote control came with it as opposed to phone app to control it. If you have a Samsung Smart TV then your remote for that can control it and vice versa. Sound quality is amazing! Bluetooth capability too. Don’t forget to purchase digital optical cable and HDMI cable as they are not included.
I would recommend this to a friendVery disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for about a week now and the sub stopped connecting to the sound bar. Then the Bluetooth wouldn't connect to my Samsung phone. After about a half an hour of resetting everything its working. So much for just turning it on and enjoying it. There is also a terrible delay from the picture on my brand new Samsung TV to the soundbar, through a digital audio cable, the only option for using something other then the TV speakers that suck! After messing with everything for a few hours I have one combination of setting that is acceptable. I will never go with a sound bar again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
Thank you for purchasing the Samsung T450 Soundbar and for your review. We appreciate your feedback regarding the connectivity and delay issues you are experiencing with your unit.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
You can also try the below to minimize the delay:
1) Connect the source directly to the Soundbar’s HDMI input, then connect the Soundbar to the HDMI ARC input on the TV.
2) On the TV, set the Sound Delay level to 0. Home > Settings > Sound > Expert Settings > Digital Output Audio Delay: “0”
3) Change the audio format to PCM on both the source device and the TV.
For additional troubleshooting steps, please refer to this online guide:
https://www.samsung.com/us/support/troubleshooting/TSG01110022/
Please also make sure you are running the latest firmware update which includes improved connectivity. You can update your firmware to ver. 1043 by Auto Update (released 01/03/21), or by using a USB device.
Should you need further assistance or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/contact/
3) Text HELP to 62913
4) Samsung Members App
5) Facebook Messenger: https://www.facebook.com/samsungsupport
6) Twitter: https://twitter.com/SamsungSupport
7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Total joke , every samsung product i own sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total joke, adding this sound bar to a series 8 new TV makes the auto volume disabled ,Talk about stupid. !!! Many people are complaining about this on samsungs website so samsung don't bother lying in your response to my review. I bought 2 samsung tvs, a samsung range, bluray player, sound bat ,ssd hard drive, vr glassesand family hub refrig all samsung AND EVERY SAMSUNG PRODUCT I OWN HAS ISSUES TOTAL GARBAGE PRODUCTS, I REPLACED MY MICROWAVE WITH A WHIRLPOOL THAT IS WAY BETTER THAN SAMSUNGS. SAMSUNG IS A DEAD COMPANY.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bluemax,
Thank you for sharing your review of the Samsung HW-T450. I am sorry to see that you are not completely happy with the sound performance. When you install the Samsung HW-T450 soundbar to your new series 8 TV, the auto volume feature that helps to avoid volume fluctuation on the TV is disabled. However, the HW-T450 has a Smart Sound Mode which analyzes content in real time and automatically provides the optimal sound based on the content.
This soundbar features a powerful wireless subwoofer, as well as Game Mode, & Smart Sound which automatically detects what you're watching and optimizes the sound setting.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, SMART, or DRC.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Can’t read the display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At times it disconnects from our tv. The bigger issue is now I can’t read the display to see what sound setting I am using or any volume settings.
No, I would not recommend this to a friend