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Customer Ratings & Reviews

Your price for this item is $422.99
The comparable value price is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,122 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave! Unit is big but performs excellent! No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Simple and Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious inside compared to our old microwave which fit into the same build in. Simple features including the ability to reheat more than one plate of food at a time. So far, so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra space that the upper rack provides. Best microwave I’ve purchased so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would have been nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, unfortunately mine was damaged straight out of the box but didn’t notice in the return window bc we purchased them for a new house and was a few months before we were ready for them. Looked like someone threw it on the ground corners were damaged but the box wasn’t in bad shape. Check your microwave, open the box!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Looks great, powerful exhaust fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, powerful exhaust fan but very loud. Excellent choice at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolute Beast! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest I have never bought a microwave until now and I feel like I bought the Ferrari of microwaves 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave....looks great and is easy to use. Goes well with my Samsung stove..

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT USE SHIP TO STORE...SELLING OPEN BOX AS NEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new black stainless steel microwave and had it sent to the store for pickup at Fort Lauderdale store. I received a dented stainless steel and serial number in the microwave did not match the serial number on the box. I received what I would have to guess is an open box unit that was not checked and it was passed off as new. So I was overcharged $80-100 and on top of that, I am being told I have to return to the store to get a resolution because I opted for ship to store instead of shipping. Best Buy is selling open box items as new and then making it very difficult to speak to anyone in authority to get a resolution. I have spent 2 hours trying to call the store only to have the call forwarded to their "national phone service" to which they cannot help because it was ship to store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this matter with receiving a unit with a different serial number and getting an open box microwave, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Extra spacious microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung appliances and now have a kitchen com pool eyelet full . This microwave has the enamel finish on the inside and I like the fact that it’s controls are on the bottom of the door to make the inside Bigger is a great design .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. I love how the buttons are towards the bottom, helps with the short people in my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working microwave and affordable pricing. Id recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks on my kitchen all my friend went crazy went they see it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Pedrovs69, I am so glad you are enjoying your Samsung Microwave. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features. Pops perfect popcorn. Makes kids meals easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Easy to use. Installers did a nice job. Looks great!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave it is a really nice appliance. It’s beautiful and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Our previous microwave was smaller, but this one offers more space to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Microwave!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design. Works well, and looks /sleek and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love all the options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to have a over the stove microwave it is a very nice addition and is very easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost and designed to do as needed. Stainless is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Micro Ever. Easy to use and controls are on bottom of door Very accessible.

    I would recommend this to a friend