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Customer Ratings & Reviews

Your price for this item is $422.99
The comparable value price is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,122 reviews
  • Rated 4 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Microwave,works great ,looks great only problem I have after two years it peeled around the handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good MW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a MW. Like the view and placement of the settings, Good instructions inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as a microwave should, but not great with popcorn for some reason.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Reliability

    Rated 1 out of 5 stars

    Poor quality microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for about 3 weeks and the door is already squeaking when you close the door. Very unhappy with the quality especially since this microwave was not the lowest price microwave on display. I THOUGHT that if I spent more money that I would get better quality, not true. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142842687. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Nice looking microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cooks food wonderfully It’s just kinda on The loud side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this microwave for a few weeks now. So far so good. Seems as though the buttons aren’t as sensitive as the ones on our previous microwave so that’s taking a little getting used to but not that big a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwaveinstallperfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim and companion took out the old unit and placed the new unit as if it were built to slide right in (it wasn't). They were good at evaluating the situation and working out the course of action to take. Very timely in their install efforts. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buisnes Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience on the product. We made a good decision to buy that oven. And the arrived time was very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could leave a 0, I would! We had the over the range microwave installed and running for almost 1 year and 4 months. It stopped heating food. I had an appliance repairman come and tell me that the magnatron was not working. I was like ok good because Samsung warranties that for like 5 years! He said well you have to schedule service through Samsumg so I called them. The very helpful gentleman helped me tet a few things via video call, none of which worked. Well because it had been slightly over a year, and didnt buy an extended warranty i would have to pay $120 for one of their serviceman to look at it and then $90 atleast for labor. I already spent $120 for the first company to look at it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new microwave. Don’t like that you have to remove rack for anything bigger than a plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! I’m short and love the microwave controls are on the bottom so I don’t have to reach to put in the numbers. The vent is quiet & quite strong in pulling in the steam from cooking. I would definitely recommend this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit that we owned, we’re very pleased with this product, well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product works great!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave for my kitchen. I Love the color and the features that it has. It really fits the decore nicely. And it cooks evenly. And it goes great above my oven range. And I also purchased it because I really like the Samsung brand. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave works great. Like how large the microwave is. Very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart is an Understatement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is everything described plus some. The reheat function is unbelievable! Just press reheat and the microwave figures out the precise time it takes to reheat the food!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. installation was great Replaced a oven that was not install correctly by the people who put our kitchen in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Figgy! Thanks for sharing your experience with us! ^Ty Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new microwave to the fullest! I appreciate Anthony and his insulation team. They do a great job for their customers. I keep buying from Best Buy because of their great products and their service department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, easy to install & great menu options. Would recommend to anyone looking for a microwave that will last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave power is OK not the best but it works. Then fan is good but pretty loud on the higher levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks great and functions well. My only complaint is not being able to use the microwave while utilizing the cooking timer. Not sure if its not an option or if I have just not figured it out. Overall good buy.

    I would recommend this to a friend