Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,122 reviews
  • Rated 5 out of 5 stars

    Interior shelf

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can heat two plates at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it but it’s not as efficient as our last microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy this again. I can take the rack out to heat larger containers. Still learning best ways to use all the features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    happycustomer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes too long to heat food. good looking appliance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the microwave heating performance (https://bit.ly/30K6NqK). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807768) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave and all the settings The only thing I don’t care for is the rack . But worth the price and trusted brand . Haven’t had any problems and easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is right.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything l needed in a microwave at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to date plus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to have the directions at a lower level Wish it came with directions. and I do not know what level it is, a 1200 or 1100 or 1000 How do I find out?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave mania

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works perfectly and with total tech, it was installed for free. Its a great appliance and the price was right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special - can't cook and time together.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is ok. Nothing wrong with it, but nothing special. We purchased this to replace a previous Samsung microwave and were very pleased that the mounts matched and it went in easily. We were very disappointed to discover that the cook timer and the microwave can't work concurrently - our old microwave did.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143827772) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Very quiet and efficient. Installation Was easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love the way it looks. Sensor reheat works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some difficulty in the installation but it worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern day microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern looking with lots of pre-programmed options. Love all the buttons running horizontally across the bottom rather than vertically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the money. Not as powerful as i thought but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wave

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. It fits perfectly, and does the job accurately and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far GOOD

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great this is my second day with the product no complains yet let see in few years or months I also got the 5 Yr protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave - Black Stainless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave; similar to the one that was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave/oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Its a game changer going from a regular to a microwave/oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the color and performance xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well. Door is very large. Opening it sometimes requires moving your head out of the way.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Dave! Samsung loves hearing from all our customers. ^Jecca Samsung