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Customer Ratings & Reviews

Your price for this item is $422.99
The comparable value price is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,122 reviews
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I had this microwave for about 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far GOOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great this is my second day with the product no complains yet let see in few years or months I also got the 5 Yr protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the color and performance xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is faster than my other microwave. However, there were no instructions for all the diffrent buttons on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was on time, quick and efficient. Samsung Microwave works great. Appiance matches other units in our kitchen perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well. Door is very large. Opening it sometimes requires moving your head out of the way.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Dave! Samsung loves hearing from all our customers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good microwave. works exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our original purchase was found to be out of Code, They worked to find us a replacement that would fit and still be within Building Codes. Well done!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good addition to any kitchen till dies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any kitchen. Worked ok for over 1 year but died with SE error. Best buy makes Total membership members pay a ridiculous $100+ tax for a service fee.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with not having the best experience with your microwave. Let us help.

      Here is a link for troubleshooting steps for your microwave that is displaying an error code; kindly choose the one that matches and click the embedded words.

      Samsung microwave error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149029919) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the touch buttons on the bottom of the door. Give more stylish look. You got to be careful when you open the door. It’s bigger than the regular microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working as described,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is the newer version and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect over the stove microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted to replace my microwave oven that died! The workers did a great job installing it and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. I love that the buttons are across the bottom. It makes life so much easier. I love all the different preset settings they offer too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're glad to hear that this microwave is useful for you! Thank you for choosing Samsung! ^Ty Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave , and professional installed. Happy with the purchased .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Marissa! Glad to hear that the installation went well for you and that you're enjoying your Samsung microwave! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, perfect fit, covering all our kitchen needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must be better options at the same price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances as a whole rate at 2-3 stars. Bought a complete kitchen package and 2 stoves and 4 microwaves later they are still not 100% perfect. Dealing with BB and Samsung has been a lesson of frustration, hours of time and exhaustion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far working well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was little larger than we thought and sticks out more from cabinets than old one. Time will tell on how we like but sure will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choiice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sleek and go in style with the rest off he kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of these Samsung microwave are just great.It was so hard for me to make a decision but I know this is the right one .Don’t take my word buy one you can’t go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is nice. It's easy to clean and looks great.

    I would recommend this to a friend