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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,122 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was on time, quick and efficient. Samsung Microwave works great. Appiance matches other units in our kitchen perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our original purchase was found to be out of Code, They worked to find us a replacement that would fit and still be within Building Codes. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the touch buttons on the bottom of the door. Give more stylish look. You got to be careful when you open the door. It’s bigger than the regular microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is faster than my other microwave. However, there were no instructions for all the diffrent buttons on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Microwave for fast cook, all food, perfect sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I had this microwave for about 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. I love that the buttons are across the bottom. It makes life so much easier. I love all the different preset settings they offer too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're glad to hear that this microwave is useful for you! Thank you for choosing Samsung! ^Ty Samsung

  • Rated 5 out of 5 stars

    Perfect over the stove microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted to replace my microwave oven that died! The workers did a great job installing it and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave , and professional installed. Happy with the purchased .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Marissa! Glad to hear that the installation went well for you and that you're enjoying your Samsung microwave! ^Ty Samsung

  • Rated 5 out of 5 stars

    so far working well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was little larger than we thought and sticks out more from cabinets than old one. Time will tell on how we like but sure will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of these Samsung microwave are just great.It was so hard for me to make a decision but I know this is the right one .Don’t take my word buy one you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good microwave. works exactly as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must be better options at the same price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances as a whole rate at 2-3 stars. Bought a complete kitchen package and 2 stoves and 4 microwaves later they are still not 100% perfect. Dealing with BB and Samsung has been a lesson of frustration, hours of time and exhaustion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stainless steel, nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great in stainless steel to match the rest of other appliances in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is nice. It's easy to clean and looks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this 3 weeks ago. Started making noice underneath near lights. Samsung is replacing with no problem. It has many cooking options which we love. Has a lot of presets for certain foods which makes life easier. Only dislike is you cannot see the food while cooking, either because of the black window or the dimness of the bulb

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung family. I am glad that we were able to assist in the best way possible and you are pleased with your product. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    working as described,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is the newer version and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    One Step Forward, 100 Steps Back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because I purchased the same model 10 years ago, and the installation had not changed. So the installation was great. However, with this model, different from the model that was 10 years old, YOU CANNOT RUN THE KITCHEN TIMER AND THE MICROWAVE AT THE SAME TIME! Are you kidding me? I would not buy this product base on that "feature" alone. So frustrating for something so simple not to be part of the microwave's functionality. Really disappointed in Samsung and probably will not look at any of their products in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Using the kitchen timer while running the microwave is easy, JonnyJ. Let us help you maximize the performance of your microwave.

      To run the kitchen timer and setting the clock, please refer to page 10 of the user manual:
      https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145154747) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, perfect fit, covering all our kitchen needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great store service. Knowledgeable employees. And received my product before the expected pickup date. Definitely a better experience than at L_ _ _s.

    I would recommend this to a friend