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Customer Ratings & Reviews

Your price for this item is $422.99
The comparable value price is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,122 reviews
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    One Step Forward, 100 Steps Back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because I purchased the same model 10 years ago, and the installation had not changed. So the installation was great. However, with this model, different from the model that was 10 years old, YOU CANNOT RUN THE KITCHEN TIMER AND THE MICROWAVE AT THE SAME TIME! Are you kidding me? I would not buy this product base on that "feature" alone. So frustrating for something so simple not to be part of the microwave's functionality. Really disappointed in Samsung and probably will not look at any of their products in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Using the kitchen timer while running the microwave is easy, JonnyJ. Let us help you maximize the performance of your microwave.

      To run the kitchen timer and setting the clock, please refer to page 10 of the user manual:
      https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145154747) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 4 out of 5 stars

    Stainless steel, nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great in stainless steel to match the rest of other appliances in the kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this 3 weeks ago. Started making noice underneath near lights. Samsung is replacing with no problem. It has many cooking options which we love. Has a lot of presets for certain foods which makes life easier. Only dislike is you cannot see the food while cooking, either because of the black window or the dimness of the bulb

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung family. I am glad that we were able to assist in the best way possible and you are pleased with your product. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice working microwave and I love the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I paid. Recently changed from GE to Samsung and love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s durable, and it works well. I love the color. I like all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave! Looks good and I love the reheat feature. We've had it for a while now and it still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Large cooking area inside. A bag of popcorn fits on the turntable and I don't have to remove the metal rack! So far, it heats perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great store service. Knowledgeable employees. And received my product before the expected pickup date. Definitely a better experience than at L_ _ _s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using my microwave. It's different from others. Can use an odd number to warm up food instead of the standard 0 count--10,20,30 second.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We're happy to hear that you're enjoying this Samsung microwave! ^Ty Samsung

  • Rated 4 out of 5 stars

    Perfect Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect in my new kitchen the style is just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lynn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like the cooking functions being located on the handle. I also like that it has a 30 second extra time feature to give that little extra cooking tme

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not stock when buying had to wait for item, wish it was in store when purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung For the Win!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Microwave is the Bomb... The inside has the same pretty blue as the Stove...To die for. Efficient and is a convection oven. I Love Samsung Products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes Clicking Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like every thing except clicking sound when starting the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. I have a year of warranty with Samsung. They came and set up my microwave and took the old one. I found out my old one was not set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 Cu.ft Micro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues so far prefer the handle option over the no handle makes it easier and quicker to get things in and out of the micro

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Carolos 765. Thank you for choosing Samsung! ^Ty Samsung

  • Rated 4 out of 5 stars

    hard to find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very similar to one I replaced after 10 yrs. Is working great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Sucess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Best Buy had the model I needed and had it in stock. I must have looked at least 5 different places. Lesson, go to Best Buy first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has clicking noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a 5 but it has a clicking noise right at the start of use.

    I would recommend this to a friend