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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 515 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 515 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Water dispenser doesn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a water dispenser and ice machine, do not purchase this fridge. The first two days it worked great, the next morning it stopped working. After trying everything we replaced it with the same kind thinking it was just ours, first day worked great next day nothing. The fridge and freezer work great and have plenty of space for our small kitchen. We are currently waiting on a different fridge to arrive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your patience in dealing with this review, AdrienneA. Let's go ahead and check the settings of your water dispenser to determine why this is not working.

      When it comes to your water dispenser, you'll want to ensure everything is in working order; otherwise, it may not dispense properly. Ensure the water pressure is between 30 and 120 psi (206 to 827 kPa). Please see these links for details.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Fixing the water dispenser on your Samsung refrigerator| Samsung US
      https://www.youtube.com/watch?v=SAPSe5mynlc

      How to fix your refrigerator's water dispenser | Samsung US
      https://www.youtube.com/watch?v=XR86_O-ZfFA

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145094031) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Needs some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this fridge as i have a small space for a fridge in my kitchen. I have had it less than a month and the ice maker bin has never been full. The freezer is all frosted up. Temp is 37 for freezer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. My only (small) issue is that I have to bend a little to open the feidge doors as there are no handles.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Value Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for smaller places. Fits my apartment fine without having to sacrifice French doors like other "apartment" fridges. Door handles are a little lower than I'd like but not a big enough issue to have returned or not have purchased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome 3rd REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3 Refrigerator because we needed the door switched and the door would rub and maks noises. This refrigerator is awesome, wish we went with this one first.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Water dispenser problems :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so sad! I really like this fridge, however, the water dispenser keeps malfunctioning :( The first one I got, the water dispenser stopped working on the 4th day. Best Buy replaced the fridge (I wanted the same model because surely that can't happen twice in a row) and now the water dispenser stopped working on the 3rd day. Has anyone figured out what is going wrong and how to fix it??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in and was amazed by the great variety of refrigerators to choose from; I was prepared and took home one exactly the size needed and with the expected features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Works great and water and ice come great and it freezes good

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Excellent, safe choice. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great choice for limited height of kitchen cabinet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and smart look to refrigerator. It is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving a four star because it's new and i haven't used it long. the water dispenser leaked until i ran about 1-2 gallons out and it got all the air out of the lines. so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Samsung 22cubic ft refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, good amount of storage space. I have had issues with the water dispenser and I wish the cheese drawer was clear ( my husband forgets it is there).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a "small" fridge, it has a lot of room! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It fits perfectly. Works perfectly and it’s pretty :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fridge if you have limited space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fridge! We have such a small area in our kitchen for the modern Refrigerators. Most fridges that will fit are very basic and don't have ice machines or water dispensers. This one is modern, has everything we like and we can control it with our phone which I think is super cool. Very satisfied with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. The things I don't like - no door pulls; shelf spacing. The things I like - the water is filtered for both the ice and cold water; fingerprints do not show. lots of storage in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A awesome upgrade, I haven’t had a new fridge in also 2o years. I like the organization and separation of the freezer and not having to been down into the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great depth, lots of space. Extra hidden storage . Love it !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and delivery was very easy! Both refrigerators arrived as promised with no delays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked this fridge but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this fridge is against a wall, even though it fit perfectly in the space, but the left door wouldn't open.

    I would recommend this to a friend