Customer Ratings & Reviews
- Model:
- RS25J500DWW/AA
- |
- SKU:
- 5116103
Customer reviews
Rating 4.4 out of 5 stars with 2337 reviews
(2,337 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the spaciousness, price, and ice maker of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator. Many customers mentioned that it is a great value for the price and that the ice maker works quickly and efficiently. Some customers also appreciated the fingerprint-resistant finish and the sleek design of the refrigerator. However, a few customers did mention some drawbacks, such as the noise level, the lack of a light above the ice/water dispenser, and occasional defective units.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this with a full appliance set. The. Fridge has great storage and shelving units inside. Only downfall is the fridge is deep for some kitchen.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Good Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good works great when we received refrigerator it was it was hooked Great. Only problem was we had To wait an extra week from the promised date. The delivery people did not pick up from store .
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is a good fridge, I feel the quality of the stainless steel leaves much to be desired, it gets dirty with nothing, a drop of water and it’s hard to clean
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Got it for the extra fridge and is pefect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was discounted due to some minor exterior damage but the functionality is great. It's the right size and design and has plenty of freezer space. It meets our needs perfectly.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 2 out of 5 stars
would not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in April 2018 and I have had to make 2 service calls on it, luckily I got the service plan. The first issue was the fridge stopped getting cold. There was ice building up in the back of the freezer behind the ice maker so a whole block of ice built up on inside the freezer behind the wall. Got that fixed.. a couple months later I start seeing water on the floor under the freezer. I wipe it up and its back a couple of days later. i finally called in for a service tech to come out, the rep asked me right away is there a block of ice under the drawer, and there was i never noticed it. From the other reviews i see this is a common thing with this fridge. I would think Samsung would try to do something to fix it. I'm so glad i got the service plan or I would be out a lot of money trying fix my brand new fridge.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, Jasmine. We are happy to hear that you've been able to get this resolved. Thank you for choosing Samsung. ^Lo
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I went to Best Buy and purchased a brand new samsung Refrigerator. It is much better then buying a used one and having continuous problems, I love the ability to have ice and water despenced from it. Thank you
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Great Product for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator! It would have 5 stars if the water/ice dispenser had a light for nightime use. Other than that, great Product.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friendRated 3 out of 5 stars
Decent....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks amazing!!! We got it in the beginning of June and I wanted to have a decent amount of time before reviewing. There is plenty of space... especially for the price. Downfalls are; No light in the water/ice maker area-making it entirely messy if you're trying to navigate water and ice in the dark, The water-even on the highest/coldest setting-isn't cold, and...There is no easy access to the ice-without having to remove the entire compartment. Other than that... the fridge works great.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
great im happy with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is great the only thing is that the hice dispenser lever it was broken I need a replacement for it, one mote thing who purchased the fridge was Liliana Gabriel, Hector wad who picked it up only
I would recommend this to a friendRated 4 out of 5 stars
Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a fridge that has the basics like water and ice maker. One thing I would change is that the water is somewhat warm compared to other fridges.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Love the front panels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ability to adjust shelving and the amount of space on doors. However I didn’t like the idea that the filter for water lasted only 3 months
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friend- Cons mentioned:Poor lighting
Rated 2 out of 5 stars
Need a flashlight to read display or bottom food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought online.. My mistake.. who knew that lighting the interior from top to bottom would be an option? They claim bright LED lighting. But there is only 1 at the top of fridge and 1 at the top of the freezer section. The light only illuminates the top 3 shelves leaving you to get a flashlight to see whats on the bottom drawers and shelves. Thank God bought from Best Buy.. they are exchanging it for a different model.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
Samsung's Fridge = No Big Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before we bought our Samsung refrigerator, we read a number of online reviews, checked Consumer Reports (The same guys who told us to buy the Samsung Washer that blows up during the spin cycle), and other sources. We were misled by the positive reviews. While the Samsung is OK, our old Whirlpool was much better. And Best Buy's delivery and installation was absolutely terrible.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
No, I would not recommend this to a friendRated 4 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy about as I did not notice it didn't have a meat drawer. I really love having an individual drawer for meat. Really cleans up nice very happy
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friendRated 4 out of 5 stars
Very nice Frig for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Frig working great so far, except it used to make loud humming noises before I got the water line installed. Was extremely difficult getting it into my house. LOL
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It's beautiful! The only problem is it's huge compared to the range we purchased to match and the employees that helped us messed up our colors slightly so we have a dark grey/chrome fridge and a solid black range.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friendRated 4 out of 5 stars
Great Quality & minimal sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please, please make sure you measure!! I purchased and returned the refrigerator because it did not properly fit. There’s also a minimal sound when making ice.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
I would recommend this to a friendRated 4 out of 5 stars
Good. But missing things.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good fridge. Wish the water and ice setting where better. Kind of hard to see. Shelves not very strong do not but heavy items will fall.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
Rated 5 out of 5 stars
Love my Samsung Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally owned another brand that was horrible, and after having it serviced several times within a year I knew it needed a change. Samsung was my choice and in happy with my choice!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Welcome Home !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is right at home in our kitchen. All the food is easy to see and that saves time when you want to prepare your meals. It helps when you are preparing the grocery list too !
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator
I would recommend this to a friend












