Customer Ratings & Reviews
- Model:
- RF260BEAESG
- SKU:
- 5580242
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker for its spacious interior, which provides ample space for food storage. They appreciate the ice maker's efficiency and the fingerprint-resistant finish of the refrigerator. However, some customers have expressed concerns about the noise it makes and the difficulty in cleaning it.
This summary was generated by AI based on customer reviews.
Don't do it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 6 months ice maker broke. Within 12 months freezer handle assembly shattered ($400 DiY repair). Samsung was no help with either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarge,
Thank you so much for reaching out to share your concern regarding the refrigerator. I understand your disappointment and I apologize if the ice maker broke and the freezer handle assembly shattered. Samsung always makes sure to provide convenience and satisfaction, and we never intend this situation. We will make sure to take action to improve our services so it will not happen again.
There are a few factors that can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. You may check on this link to see the troubleshooting guide for your ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also want to check your warranty status for repairs and refund eligibility.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144413175
^Mila
- Pros mentioned:Spacious
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of room. Cooled down quickly. Love the French door.
I would recommend this to a friend - Pros mentioned:Spacious
Great refrigerator and great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator, very spacious and easy to set up.
I would recommend this to a friend Great fridge at this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. 25.5 was just the right size. Everything about it is great so far. Previously punched a Samsung stove at Best Buy and the fridge is as excellent a product.
I would recommend this to a friend- Pros mentioned:Price
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a scratch and dent model. Price was right and works great!
I would recommend this to a friend - Pros mentioned:Spacious
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price at Best Buy, good size frige, good quality, spacious!
I would recommend this to a friend Love the fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge is great! I didn't think I would like the freezer drawer but the space works well. The only negative is that you really have to pay attention to making sure the doors are closed. My last fridge had an alarm and there isn't an alarm on this one. I'm in the habit already so not worried!
I would recommend this to a friendAwesome color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color on this refrigerator the black stainless steel does not fingerprint as much as regular stainless plus I love how the handle lives up on the bottom freezer to allow someone to open it easier. It does make some strange popping sounds now and then which are quite loud but the motor it's self is relatively quiet on like the reviews I have read
I would recommend this to a friendSamsung french door fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I am able to see and reach everything without bending. I wasn't sure if I would like the french doors, but I am extremely happy with it. I also am appreciative of the gentle beeping reminder of open doors and I REALLY like the thermometer telling the temperature in both the fridge and freezer. I looks great in my new kitchen.
I would recommend this to a friend- Pros mentioned:Price
Nice Frig for Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, price was right, and fits perfectly. Very happy.
I would recommend this to a friend - Pros mentioned:Spacious
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and keeps food cool like it's supposed to.
I would recommend this to a friend - Pros mentioned:Spacious
So much room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge and all that it offers. There is so much room.
I would recommend this to a friend Love it and its huge freezer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has one and i loved the interior space and the size and convenience of the freezer. I havent been disappointed. I dont know how the interior is so roomy with the exterior being a little larger than the standard fridge, but that was for the designers to work out.
I would recommend this to a friend- Pros mentioned:Spacious
Wonderful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first upgraded refrigerator. Very roomy
I would recommend this to a friend Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge. I think it looks nice. Water inside the left side of the fridge is in a really inconvenient place though. You have to open both doors to fill up a water bottle and it usually drips down the inside as well.
I would recommend this to a friend- Pros mentioned:Spacious
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Euge fridge there is more room then we need! Excellent bye .
I would recommend this to a friend Spacious and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this purchase. The French doors are convenient and we love the bottom freezer drawer! Everything is easily accessibly which is wonderful after having a side by side for years. No more stacking to make things fit! The settings and water filter are easily accessible and simple to change as needed.
I would recommend this to a friendBrand response from Samsung
Posted .We're so thrilled to hear how happy you are with your new refrigerator. Ferb76! We are proud to be a welcome addition to your home. ^Mae
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't heard any loud ice issues I think I've read about. Seems solid so far. Looked at the one with internal water dispenser but went with this one while both were on a decent sale. Maybe one less thing to fall apart in the future. Apparently not the lowest since a friend got it for ~1k last winter.
I would recommend this to a friend- Pros mentioned:Spacious
French door fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice digital readout, quiet operation, good size, handy features
I would recommend this to a friend - Pros mentioned:Spacious
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, not noisy like some have reported, lots of room inside
I would recommend this to a friend