Customer Ratings & Reviews
- Model:
- RF261BEAEWW
- SKU:
- 5100704
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
In love with my new fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always want it to have a fridge and best buy made it easy for me livebit thanks guys
I would recommend this to a friendJury still out due to ice maker and door hinge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the ice maker and a door hinge harness. Disappointing for a brand new appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, myssheb. Thank you for taking the time to share your experience with us. Here is a link that will help you with your ice maker (http://bit.ly/2IwueZ6). I hope you find it beneficial. ^Lo
Great Price for a Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Memorial Day sale, couldn't be happier with the quality for the price
I would recommend this to a friendThe internal water dispenser is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room everywhere. Freezer ice maker pumps out plenty of ice for a family of four.
I would recommend this to a friendGreat fridge and plenty of room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung French door fridge has a water and ice dispenser inside. Has plenty of room for everything you need.
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a french door fridge before works like a dream the water dispenser is a bit strange but other than that it's great
I would recommend this to a friendKeeps good cold and fresh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new samsung refridgerator. It helped with my electric bill and seems to keep food fresher a bit longer than he d one.
I would recommend this to a friendGood refrigerator.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator at a good price. I recommend it’s purchase to any household.
I would recommend this to a friendAwesome refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very large and spacious. Easy to organize and view items. Great style and quality feel finish. Delivery was hassle free and on time.
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a perfect size, just had to plug it up and everything set itself. Excellent color
I would recommend this to a friendGreat fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. The alarm isn't as long as I'd like though and it didn't chime as quick either but still deserving of stars.
I would recommend this to a friend- Cons mentioned:Noise
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my door squeaks when closing , very noisy but everything else is fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you informing us that the door of your Samsung refrigerator squeaks when closing. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144618166
Thank you, and stay safe!
-Angelica
Excellent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for somebody who does not want an ice maker or water on the outside plenty of room great lighting good cooling areas
I would recommend this to a friendQuality appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliances, hassle free purchase. A very easy in and out experience with the perfect appliances
I would recommend this to a friendNice fridge; challenging water dispenser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fridge and it operates well with the exception of the water dispenser. Within a few days of purchase the dispenser button popped out and stopped working. A little research on youtube allowed for a quick fix, but shouldn't break that easily. Granted it was minor but others had to buy a new part after a few years.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there user. We understand that this was a frustrating experience for you, but are pleased to hear that you were able to get it resolved. Thank you for being the best part of Samsung. ^Lo
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the refrigerator for about a month now, I have to say it definitely has a presence and it works great
I would recommend this to a friendOn time and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kept informed of delivery times and any changes. Courtesy call when en route and they were quick to unload
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, Roger! We appreciate you sharing your positive experience with your new Samsung refrigerator. You're the best! ^Mae
excellent product so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and myself love everything about this refrigerator so far after two months of use we have no complaints.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant on buying this after reading the reviews but I'm glad I did buy it. I have no complaints on the fridge
I would recommend this to a friendReplacement Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a couple of months. This was a replacement for our 2 year old Samsung refrigerator that went out
I would recommend this to a friendBrand response from Samsung
Posted .Thank you Derek, for being a loyal Samsung customer! ^SuSu