Customer Ratings & Reviews
- Model:
- RF261BEAEWW
- SKU:
- 5100704
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Just the right size for my family and the space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the arrangement of the shelves and drawers. Love the color and the fact there are no outside dispensers.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Joan. We love that you love this refrigerator so much. Thank you for making the Samsung family a part of your family. ^Lo
Great fridge and plenty of room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung French door fridge has a water and ice dispenser inside. Has plenty of room for everything you need.
I would recommend this to a friendVery nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems like it has a lot more room than our old fridge that was the same size. Love it.
I would recommend this to a friendJury still out due to ice maker and door hinge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the ice maker and a door hinge harness. Disappointing for a brand new appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, myssheb. Thank you for taking the time to share your experience with us. Here is a link that will help you with your ice maker (http://bit.ly/2IwueZ6). I hope you find it beneficial. ^Lo
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to finish our kitchen and it was such an upgrade from our last one. Feels huge!
I would recommend this to a friendlot of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with a lot of room There are desperate storage bins and a very large freezer It is very easy to organize
I would recommend this to a friendVery spacious!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i couldn't make a better choice! This fridge had exactly what I needed ia a refrigerator!
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Haven’t had any problems with it. Looks great too.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jake25, congratulations on your new Samsung Refrigerator. I am glad to hear you are pleased with the unit. Thank you for taking the time to share your feedback. We thank you for choosing Samsung in your home. ^Brad
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the refrigerator for about a month now, I have to say it definitely has a presence and it works great
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant on buying this after reading the reviews but I'm glad I did buy it. I have no complaints on the fridge
I would recommend this to a friendLooks great and good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a refrigerator without water dispenser and this was a perfect match.. we love the black stainless look..
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a perfect size, just had to plug it up and everything set itself. Excellent color
I would recommend this to a friend- Cons mentioned:Noise
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my door squeaks when closing , very noisy but everything else is fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you informing us that the door of your Samsung refrigerator squeaks when closing. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144618166
Thank you, and stay safe!
-Angelica
excellent product so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and myself love everything about this refrigerator so far after two months of use we have no complaints.
I would recommend this to a friendOn time and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kept informed of delivery times and any changes. Courtesy call when en route and they were quick to unload
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, Roger! We appreciate you sharing your positive experience with your new Samsung refrigerator. You're the best! ^Mae
Replacement Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a couple of months. This was a replacement for our 2 year old Samsung refrigerator that went out
I would recommend this to a friendBrand response from Samsung
Posted .Thank you Derek, for being a loyal Samsung customer! ^SuSu
Quality appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliances, hassle free purchase. A very easy in and out experience with the perfect appliances
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big fridge with energy saving capabilities! Would recommend to anyone looking for a nice size fridge to save money.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with this fridge. From its sleek appearance to it's functionality for a busy family of 6. I love it!
I would recommend this to a friendGood fridge but has weird sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this fridge for 1 month now. The LED light is nice and lots of storage space. The only thing I don't like about it is there a random "popping" sound, and It is definitely not from the ice maker or products I store in the fridge. Some reviews say the sound become less noticeable, I'll see if that's the case with me.
No, I would not recommend this to a friend