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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,483 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loveeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loveeeeee my refrigerator!!! It’s exactly what I was looking for. My kid loves to too!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung smart refrigerator is so advanced. The Alexa controlled computer is amazing and entertaining. If you are away from home and want to see if you need milk and eggs you can actually see inside your fridge with the computer screen. My only problem is that I will say something that must sound like "Alexa" and the fridge willl start talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Family Hub Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Product in this price band, Family Hub feature is simply great, it integrates well with Alexa and Ring Camera Devices etc. and you can view the stuff inside from anywhere and makes ordering easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this product, the smart hub helps keep my family connected, and my wife just loves the feature where she can pull up the app at any time too see if we are low on mike or juice and other items, such an amazing appliance we've added to our family, way ta go Samsung, The watts family

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great size and technology, terrible ice maker.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and hate this fridge. The screen and technology on board is amazing. It’s a big fridge with lots of space. But the ice maker is REALLY small and takes forever to make ice. It’s so bad that I’ve reached the point of regretting this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Johnnyblu, we understand your concerns and we value your feedback. We thank you for sharing your experience. We are always looking for areas in which we can improve our products. I am including a link to a helpful troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3aS4l3a). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806326) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good compra

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buena marca, enfria y trabaja bien, la pantalla se ver bien clara, buena distribución

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great i really enjoyed it it’s highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge it is wonderful big and the kids love the smart hub when I am cooking, washing dishes or just sitting in the kitchen enjoying my music on my fridge!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It’s very spacious with spacious organized compartments, beautiful stainless steel doors, touch screen with apps is quite convenient and aesthetically pleasing. Alexa comes with this unit so I play music every time I cook. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful smart refrigerator my whole family loves and enjoys going into the kitchen because of my refrigerator. Thanks also to the sales person for his marketing skills which also helped us to make this wonderful purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very good, the delivery is on time and the driver call me before he get to my house so lam ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refrigerator every home should have. I created my family slideshow to see as memories on the screen. There is so much to do with a smart refrigerator. The space is everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator works really well and I also like the fact i can watch and listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    REFRIGERATOR + TECHNOLOGY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator. I has good storage room. It keeps the food cool in the fridge and frozen in the freezer. Was going to buy a small tv for the kitchen but this does much more. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Super cool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with excellent space very quiet and seems to be extremely efficient the digital display panel makes it a great addition to my kitchen as it does so many wonderful things

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Storage space

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refrigerator, It has nice space inside and Touch Screen Family Hub is amazing, We can enjoy in kitchen while cooking, we listen music and its very easy to use. Highly recommended and Price is amazing too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this frig. It's the perfect size for our family and the grandkids enjoy writing on the white board. My husband enjoys watching TV and using YouTube while cooking. Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kameron and Wyatt = Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my second review. Kameron and Wyatt were the most outstanding team I've ever met. Polite, professional and went above and beyond to accommodate a gigantic stellar Samsung refrigerator, made sure I understood all the fancy IT features, when to use ice and it was a challenging install due to lay out of the house, ensured no damage took place and then moved a refrigerator out through the back door and around the house to install in in law suite. If every delivery and professional installers were as on their A -Game as they were life would be much easier. 2 thumbs up, 5 stars. Truly outstanding service. The product is fantastic, the music plays so loud and very nice to leave each other notes and have the ability to see each other's schedules. Beautiful and features I never knew existed but now can't live without.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Lots of room and nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase. We were looking to upgrade our refrigerator, and came across this roomy side-by-side from Samsung. The Family Hub was an immediate hit (great place for the family pics). The icemaker is a bit slow, however, we use a lot of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart fridge does it all! I can watch tv while I surf the web. The family photos are displayed right next to today’s calendar. I always know what my days schedule is. Appointments, meetings etc… set it up any way you wish!

    I would recommend this to a friend
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