Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Rated 5 out of 5 stars
Kids love it more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this refrigerator for almost 2months. Inside is very spacious...Inside light is bright...you can lock the dispensary part for little hand. Kids can have fun on the tablet part...no complaints as of yet
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Only one complaint, shelves are not adjustable..will not fit box wine setting straight up. The tablet is wonderful. Everybody can have their information on the calendar and you can ask Alexa any questions you want. Play music, recipes, general information. Having the tablet on the refrigerator is really terrific.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features of my fridge. It has worked out perfectly and runs very smoothly. I would definitely buy it again.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Refri
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfy 100 percent with the refrigerator and the afordable payments
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Fair product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with the fridge overall, just the ice dispenser that clogs up with ice easily
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Dispenser light
Rated 4 out of 5 stars
very nice looking fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge with quite a bit of room for any and all of your groceries. Having a screen on your fridge is a bit of a gimmick but it is nice to be able to have Pandora playing while we cook. Only downfalls we've had with this fridge are; the screen seems to be a bit unresponsive at times and doesn't detect our finger inputs that well, and when getting ice it takes a couple of seconds before ice cubes actually come out, and lastly there is no light for the water and ice dispenser which is something small but very nice to have in the middle of the night.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ring integration, ample space but might not fit a frozen pizza but works great.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator right now it is working at its full potential.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love my family hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A refrigerator every home should have. I created my family slideshow to see as memories on the screen. There is so much to do with a smart refrigerator. The space is everything you need.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Great size and technology, terrible ice maker.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love and hate this fridge. The screen and technology on board is amazing. It’s a big fridge with lots of space. But the ice maker is REALLY small and takes forever to make ice. It’s so bad that I’ve reached the point of regretting this purchase.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Johnnyblu, we understand your concerns and we value your feedback. We thank you for sharing your experience. We are always looking for areas in which we can improve our products. I am including a link to a helpful troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3aS4l3a). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806326) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit. It’s very spacious with spacious organized compartments, beautiful stainless steel doors, touch screen with apps is quite convenient and aesthetically pleasing. Alexa comes with this unit so I play music every time I cook. Worth every penny
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent love love the refrigerator waking uo to the sound of music. The two gentlemen that came to set it up Mateos and his coworker excellence
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
REFRIGERATOR + TECHNOLOGY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this refrigerator. I has good storage room. It keeps the food cool in the fridge and frozen in the freezer. Was going to buy a small tv for the kitchen but this does much more. Worth the money.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Great product and fun to boot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having this Samsung side by side for approximately four weeks, thus far, it has performed well. There is plenty of room in both the fridge and the freezer. In addition, we have really enjoyed the Smart Hub. It is a wonderful place to leave messages, check a calendar, and use a variety of apps. We have enjoyed watching the news in the morning while eating breakfast. Also, the fridge is well lighted and the ice maker works well. The delivery and take away provided by Best Buy was efficient and the crew was very professional.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This best refrigerator make our life so easy and simple enjoy for my daughter at kitchen during my wife preparing meals We love this refrigerator so much.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Smart refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it’s very nice and have a lot space and have a lot function
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality, Storage space
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Refrigerator, It has nice space inside and Touch Screen Family Hub is amazing, We can enjoy in kitchen while cooking, we listen music and its very easy to use. Highly recommended and Price is amazing too
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Maravilloso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanto !!!!! Es hermosa , elegante , grande y funcional
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Mini Phone!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an EXCELLENT refrigerator! The thing I love about this refrigerator is that you can watch YouTube on it. It's also like a mini phone because you can do many of the things a phone can do right here on the appliance.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was open box with a small dent on back of frig. Great deal, wonderful frig. The screen is great
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend


















