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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,483 reviews
  • Rated 4 out of 5 stars

    Pros and Cons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great looking fridge, you can fit a lot in both the fridge and freezer, the lighting is great, everything seems to stay evenly cold, it’s neat to be able to view our photos on the front screen, play music, etc. Cons: Ice Maker is VERY slow, there is no light for the ice/water dispenser, the shelves are not adjustable so tall things only fit on certain shelves, the camera doesn’t move when you use the view inside option so that feature is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ring integration, ample space but might not fit a frozen pizza but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great product and fun to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this Samsung side by side for approximately four weeks, thus far, it has performed well. There is plenty of room in both the fridge and the freezer. In addition, we have really enjoyed the Smart Hub. It is a wonderful place to leave messages, check a calendar, and use a variety of apps. We have enjoyed watching the news in the morning while eating breakfast. Also, the fridge is well lighted and the ice maker works well. The delivery and take away provided by Best Buy was efficient and the crew was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. Stays at the perfect temperature and have never had issues with the touch screen, nothing like making dinner with Pandora music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. I enjoy it a lor. getting a drink and listen to news or your favorite show or your favorite song is great. My friend were pretty impressed about that feature.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who delivered and set up the fridge were very professional, courtesy, and pleasant to work with. The customer service I have received is excellent. The fridge is high quality, the only feedback is there is no light on the water dispenser and the freezer doesn’t make a lot of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is fantastic. I absolutely love it, best thing I have bought so far!! highly customizable storage inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.padilla

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service beautiful condition been using it for a year now and works so well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this fridge. It makes ice fast. The screen is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and durable. Easy to use. Kids love it. Sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice, not yet configured all the capabilities but works very well, the only issue is that the ice, even it is in whole, it crushes it. That’s why I don’t give 5 stars I love smart devices

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Kids love it more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this refrigerator for almost 2months. Inside is very spacious...Inside light is bright...you can lock the dispensary part for little hand. Kids can have fun on the tablet part...no complaints as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    We Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just looks awsome in the house. The family hub features are cool to have and there is plenty of space. Only complaints would be the speaker sounds muffled i you play any music and the ice maker messes up from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Maravilloso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto !!!!! Es hermosa , elegante , grande y funcional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much, the refrigerator is the best I could have bought, and the price was very good. Thank you for always having affordable prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice and touch screen is nice but the speaker is just ok. Also, wish the freezer was alittle bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on the same Refrigerator for almost 15 years and it was time for a new one. I never realized how bad our old fridge was until we bought this new bad boy. We were browsing Refridgerators for about two weeks when we ran into this sweet deal. This fridge is by far something out of a Tech Movie. The fridge has so much space in it and the freezer gets nice and cold. The only thing I'm having trouble with is uploading pictures to the fridge using my external hard drive. I guess I was looking for a way to drag and drop. This has got to be the best purchase I've made so far for my home/kitchen and my kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without a doubt the best purchase I've ever made, excellent fridge and it's huge, everything is organized and has an app that you can access from wherever you are! I loved this smart fridge ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this fridge too. My 14 year old loves the touch screen and has been having a lot of fun with it. The fridge works great, and I really appreciate the spacing of the shelves allows me to see all the way to the back of each shelf. I couldn't see towards the back of the fridge with my old side-by-side and that resulted in stuff getting pushed back there and forgot about. So far, I haven't had that issue at all with this fridge. We were a bit disappointed that we can't link our icalendars with the fridge's calendar. You have to use a google calendar to be able to link to the fridge. We were under the impression that we could link our phones to the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a smaller side by side, this is great! Lots of room in both sides. The touch screen was easy to set up with wi-fi. I also like that i can see inside with my phone while at the store

    I would recommend this to a friend
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