Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1492 reviews
(1,492 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have expressed concerns about the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ring integration, ample space but might not fit a frozen pizza but works great.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Family Hub Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Product in this price band, Family Hub feature is simply great, it integrates well with Alexa and Ring Camera Devices etc. and you can view the stuff inside from anywhere and makes ordering easy
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Ice maker
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very nice, not yet configured all the capabilities but works very well, the only issue is that the ice, even it is in whole, it crushes it. That’s why I don’t give 5 stars I love smart devices
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful smart refrigerator my whole family loves and enjoys going into the kitchen because of my refrigerator. Thanks also to the sales person for his marketing skills which also helped us to make this wonderful purchase.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item are excellent a lot of space very comfortable. Very recommend.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Samsung smart refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this smart fridge. Features are really cool. It’s like having a mini tv in your kitchen. Fridge itself is very spacious and functional. Definitely recommend 10/10
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge it is wonderful big and the kids love the smart hub when I am cooking, washing dishes or just sitting in the kitchen enjoying my music on my fridge!!!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love this fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this fridge too. My 14 year old loves the touch screen and has been having a lot of fun with it. The fridge works great, and I really appreciate the spacing of the shelves allows me to see all the way to the back of each shelf. I couldn't see towards the back of the fridge with my old side-by-side and that resulted in stuff getting pushed back there and forgot about. So far, I haven't had that issue at all with this fridge. We were a bit disappointed that we can't link our icalendars with the fridge's calendar. You have to use a google calendar to be able to link to the fridge. We were under the impression that we could link our phones to the fridge.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works get. More storage then my last fridge.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Kameron and Wyatt = Amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my second review. Kameron and Wyatt were the most outstanding team I've ever met. Polite, professional and went above and beyond to accommodate a gigantic stellar Samsung refrigerator, made sure I understood all the fancy IT features, when to use ice and it was a challenging install due to lay out of the house, ensured no damage took place and then moved a refrigerator out through the back door and around the house to install in in law suite. If every delivery and professional installers were as on their A -Game as they were life would be much easier. 2 thumbs up, 5 stars. Truly outstanding service. The product is fantastic, the music plays so loud and very nice to leave each other notes and have the ability to see each other's schedules. Beautiful and features I never knew existed but now can't live without.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and my kids it too I would recommend it wonderful
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
My best helper in the kitchen.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is like having a tv in the kitchen. I live it!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
A great Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were on the same Refrigerator for almost 15 years and it was time for a new one. I never realized how bad our old fridge was until we bought this new bad boy. We were browsing Refridgerators for about two weeks when we ran into this sweet deal. This fridge is by far something out of a Tech Movie. The fridge has so much space in it and the freezer gets nice and cold. The only thing I'm having trouble with is uploading pictures to the fridge using my external hard drive. I guess I was looking for a way to drag and drop. This has got to be the best purchase I've made so far for my home/kitchen and my kids love it.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
I loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.without a doubt the best purchase I've ever made, excellent fridge and it's huge, everything is organized and has an app that you can access from wherever you are! I loved this smart fridge ❤️
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Loveeeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loveeeeee my refrigerator!!! It’s exactly what I was looking for. My kid loves to too!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
One of my Great Purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like all the perks of the fridge helping out as a digital calendar, and multi media player.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Super cool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with excellent space very quiet and seems to be extremely efficient the digital display panel makes it a great addition to my kitchen as it does so many wonderful things
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Smart Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees who delivered and set up the fridge were very professional, courtesy, and pleasant to work with. The customer service I have received is excellent. The fridge is high quality, the only feedback is there is no light on the water dispenser and the freezer doesn’t make a lot of ice
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this frig. It's the perfect size for our family and the grandkids enjoy writing on the white board. My husband enjoys watching TV and using YouTube while cooking. Best purchase
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen qualityCons mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge for family
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to purchase this fridge at first but my kids insisted because of the screen. It is honestly very handy! Playing youtube videos for the kids while in the kitchen, music in the morning, leaving notes on the fridge. Only problem I have is the ice maker.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AnnH, I want to congratulate you on your new Samsung Refrigerator. We are glad that you are having a good experience but I see you might have some concerns with the ice maker. I would like to provide you with a help guide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We thank you for choosing Samsung and welcome you to our community. ^Brad

















