Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Love my new Samsung fridge from Best Buy! It’s spacious, quiet, and keeps everything perfectly chilled. Delivery was smooth and on time. Very satisfied with the purchase.”
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Storage space
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, very large store capacity and excellent looking
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Storage space
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frigde beautiful and a lot of storage good cality
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
I loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.without a doubt the best purchase I've ever made, excellent fridge and it's huge, everything is organized and has an app that you can access from wherever you are! I loved this smart fridge ❤️
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the refrigerator so far, would appreciate if the shelves were adjustable to add more height in certain shelf spaces.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Nice feidge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Love the drawers in the freezer for bags. The fridge and freezer have lots of space and like that you can see what’s in the main part of the fridge without having to open the door. Also the water and ice dispenser is nice just wish there was a drip tray at the bottom.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Lovin it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a smaller side by side, this is great! Lots of room in both sides. The touch screen was easy to set up with wi-fi. I also like that i can see inside with my phone while at the store
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s functional, the enticing part of this fridge was the smart functions. It has a speaker and I love the calendar reminders on the fridge. It’s spacious and other than that no issues.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product we love the look with our other appliances. Great features and accessories
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr Jorge Perez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and great service on top of a discount
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good fridge. Good capacity, the screen is awesome. It has a good speaker I connect with my phone
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Smart Refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge! Alexa is also included with the features. Lots of cubic space. Delivery was professionally conducted.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Smart fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed family friendly features and I got just that.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Love this fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this fridge too. My 14 year old loves the touch screen and has been having a lot of fun with it. The fridge works great, and I really appreciate the spacing of the shelves allows me to see all the way to the back of each shelf. I couldn't see towards the back of the fridge with my old side-by-side and that resulted in stuff getting pushed back there and forgot about. So far, I haven't had that issue at all with this fridge. We were a bit disappointed that we can't link our icalendars with the fridge's calendar. You have to use a google calendar to be able to link to the fridge. We were under the impression that we could link our phones to the fridge.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 4 out of 5 stars
Awesome fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my smart fridge . Took me a while to get it because best buy kept delivering it when i told them i wouldn't be home. But never regret buying it
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung Smart Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge!! I use Samsung and Iphone both connect great with smart things app, can see inside the fridge without need to open it also ice maker and water dispenser are really convenient, we can see tv and listen music and so many things on the smart fridge... great quality will see about durability its just been a month too soon to rate durability... so far great purchase
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Timeless & Classic Look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of the refrigerator. I purchased one for a friend a few years ago. I decided to get myself one now. Absolutely love the Family Hub screen.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features, Storage space
Rated 5 out of 5 stars
Best Fridge Ever!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love!!! Great space, the Family hub is super helpful! I have been eyeing this fridge forever ...so very haopy with this purchase!!!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge for family
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to purchase this fridge at first but my kids insisted because of the screen. It is honestly very handy! Playing youtube videos for the kids while in the kitchen, music in the morning, leaving notes on the fridge. Only problem I have is the ice maker.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AnnH, I want to congratulate you on your new Samsung Refrigerator. We are glad that you are having a good experience but I see you might have some concerns with the ice maker. I would like to provide you with a help guide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We thank you for choosing Samsung and welcome you to our community. ^Brad
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great has way more room then old one and love the screen for looking up things when I need too
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend


















